Phishcheck 2.0 beta - Details - http://go.amazonsellerservices.com/e/229492/ms-c-groups-handmade-community/76xm7vy/3826649706?h=5LJGcyCfxMyu5LgqrI5HQqyLtS4

http://go.amazonsellerservices.com/e/229492/ms-c-groups-handmade-community/76xm7vy/3826649706?h=5LJGcyCfxMyu5LgqrI5HQqyLtS4_FU4trfbCBu0wmBc

Last Checked: Feb 20, 2023, 11:26 EST

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IP Address:	52.54.96.194
ASN #:	AS14618 AMAZON-AES, US
Location:	Unknown, Unknown, Unknown
URL Reputation:	Unknown This URL is not identified as malicious in the PhishTank Database. Unknown PhishCheck thinks this URL is likely not a phish. Unknown OpenPhish: URL not in feed.
Other submissions on 52.54.96.194:

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http://go.pardot.com/

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https://go.pardot.com/e/911112/l-911112-2022-12-26-q5mtn/qfx11/1459382352?h=YeX4jqH7BpEnqKmF1d-Itr7CoAbe4uM6S2m-wKtxNBs

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Details
https://info.icsystem.com/unsubscribeConfirm/54152/ad2f1fe5155b39b278f8acb5931623c4c6f3c80a0f17a7be0c6b38fe5af63e46/1630724289

Details
https://go.preqin.com/e/909852/ty-for-global-economic-growth-/c5955d/1024183148/h/6iMTc6dcys2Dbwrt4R1nY9mcH_aw2B6Z267Z-EgxQDE

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https://sellercentral.amazon.com/seller-forums/_next/static/chunks/pages/discussions/t/%5BthreadId%5D-4ea4fda20815d17f.js
http://go.amazonsellerservices.com/e/229492/ms-c-groups-handmade-community/76xm7vy/3826649706?h=5LJGcyCfxMyu5LgqrI5HQqyLtS4_FU4trfbCBu0wmBc https://go.pardot.com/tracker/httpsRedirect?pi_email_id=3826649706&request_uri_path=%2Fe%2F229492%2Fms-c-groups-handmade-community%2F76xm7vy%2F3826649706&https_redirect=1&tracker_id=4517862178&account_id=229492&visitor_id=104387601&link_type=1
https://go.pardot.com/tracker/httpsRedirect?pi_email_id=3826649706&request_uri_path=%2Fe%2F229492%2Fms-c-groups-handmade-community%2F76xm7vy%2F3826649706&https_redirect=1&tracker_id=4517862178&account_id=229492&visitor_id=104387601&link_type=1 https://sellercentral.amazon.com/forums/c/groups/handmade-community
https://sellercentral.amazon.com/forums/c/groups/handmade-community https://sellercentral.amazon.com/seller-forums
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To see more discussions, navigate to discussions page.</div></kat-popover></div><kat-button-group data-testid="sortby-group" value="totalViews" dir="ltr"><kat-button label="Most viewed" value="totalViews" dir="ltr" variant="primary" size="base" type="button" class="selected"></kat-button><kat-button label="Most voted" value="totalVotes" dir="ltr" variant="primary" size="base" type="button"></kat-button><kat-button label="Newest" value="createdAt" dir="ltr" variant="primary" size="base" type="button"></kat-button></kat-button-group></div><div class="flex flex-col"></div></div><div class="flex flex-col space-y-2.5" data-testid="searchListing-container"><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/9d16c658-99ea-47fd-96bd-62b7c7f85497">Costco dropshipping </a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_DOWNNN4VFpwT7</span><span><time datetime="2023-02-13T20:18:49.920Z" title="2023-02-13 20:18">7 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>I am new, can sombody guide me how to sell costco products on amazon like dropshipping,  how it works such as buyer will select products from amazoneand costco will deliver, need proper guide, Thanks</p><p>USA Mart</p></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>3 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>52 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>4K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>29 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-15T05:15:11.235Z" title="2023-02-15 05:15">5 days ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/a8b5146f-ec53-48a6-9b6d-8b567cfdfe9d">AMZ Grossly unfair to Chinese sellers</a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_WrcwkYkykPPRp</span><span><time datetime="2023-02-16T18:52:16.199Z" title="2023-02-16 18:52">4 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"><div class="flex flex-row space-x-1 rtl:space-x-reverse"><kat-icon name="lock_outline" size="small" class="mt-[6px] ltr:mr-[3px] rtl:ml-[3px] text-kat-nordic" data-testid="badge-post-locked" dir="ltr"></kat-icon></div></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p><strong>【Important news】 Due to Amazon system failure, cause huge losses, apply for order compensation.</strong></p><p></p><p>Due to the Amazon system failure, I lost a huge amount, losing $30,000 in 5 minutes.</p><p></p><p>Due to Amazon's system failure, I suffered a lot of losses. (Scheduled Maintenance Coming Soon Please note that on 2/10 (Asia Pacific), 2/17 (Europe), 2/18 (Americas) at 12:00PM PST, we will perform scheduled maintenance on the system, which takes approximately 3 hours. During this time, you will not be able to access the features related to the coupon. Plan accordingly for any updates you want to make to your coupon. Thank you for your patience and understanding. ）</p><p></p><p>Due to Amazon's system failure, 500 orders of my products were purchased for 0 yuan, and I lost 30,000 US dollars. (Using two promotions, stacked, 500 orders were purchased for 0 yuan.) 2023/02/15 Coupon i.e. a purchase discount and a coupon). It hurts a lot, and that's important to me. If not effectively addressed, it will be a serious injustice to Chinese sellers.</p><p></p><p><strong>(Customer service reply: Amazon Seller Support no longer helps sellers cancel FBA orders.) This news was never notified to Amazon sellers, which is unfair. ）</strong></p><p><strong></strong></p><p><strong></strong></p><p><strong>Amazon is grossly unfair to Chinese sellers.</strong></p><img src="/communities/images/content/0aaa3015-82fb-3326-91ab-abb231fdd142/106b67e8-8825-4f35-9b27-66bc65944c5f.png"></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>1 vote</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>72 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>3.7K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>47 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-17T22:26:06.780Z" title="2023-02-17 22:26">3 days ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/cb361deb-b148-4df2-9500-b7ec4326a06d">Super slow sales today?</a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_kCitR6q1FPdVg</span><span><time datetime="2023-02-14T01:00:50.855Z" title="2023-02-14 01:00">7 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>Anyone else having really slow sales today, isitdown says amazon is having some problems</p></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>31 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>4 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>2.9K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>65 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-20T13:20:43.053Z" title="2023-02-20 13:20">3 hours ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/c4e463e1-06d0-4578-813e-ba5721560547">Big joke do not use drop shipping with Amazon </a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_R98UpfP58WhUC</span><span><time datetime="2023-02-16T16:12:28.457Z" title="2023-02-16 16:12">4 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>suspended account and know one can fix my account big lie company is lying to people to get revenue to tos company </p></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>3 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>45 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>2.6K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>45 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-19T21:29:02.393Z" title="2023-02-19 21:29">19 hours ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/689131db-9f53-48b6-8936-e3aad2b74151">How to decline A2Z claims </a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_kryQziCzBpHfy</span><span><time datetime="2023-02-15T17:42:34.679Z" title="2023-02-15 17:42">5 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>As professional amazon seller, i hate A2Z and I believe not only me it's impacting everyone's businesses.</p><p>There are alot of way's to prevent A2Z claims i personally take it very serious when it comes to A2Z claims.</p><p>Steps to decline or avoid A2Z claims:</p><p>1- Do not panic and do not blame customer service they are just doing their job based on amazon guideline</p><p>2- Always be positive and response to customer with polite manner not anger.</p><p>3- Provide Return label to your customer to return the product if it's defective or DMG even you know it wasn't damage or defective when you shipped that. </p><p>4- Tell your customer no problem if the product is damage or defective here is the return label please return them back to us in order for us to inspect the product and after inspection we will let you know.</p><p>here is the best part you will love it </p><p>5-once you receive the product take a lot of pictures and sent it to amazon communication to your beloved customer and advise them according to amazon and my policy all the product has be return with original packaging and original tags.</p><p>6- Never ever call customer customer directly because you wont have any prove of it.</p><p>7- Now you have the full rights to pariolaly refund customer if the product is in non saleable condation or you can create your A2Z claim against customer without impacting your account health it means you can have your procut/your money as well let the customer to fight since he/She does have any proof of product any more.</p><p></p><p>I have declined more than 10 A2Z claims</p><p></p><p>Thank you,</p><p>I hope it helps everyone </p><p></p><p></p><p></p></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>16 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>47 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>2.5K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>33 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-18T15:37:23.644Z" title="2023-02-18 15:37">2 days ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/c69483ee-a454-48a0-8f1d-939d42365dbf">$12000+ USPS Surcharge Adjustments</a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_Xg7EwYId6q7le</span><span><time datetime="2023-02-19T11:37:25.618Z" title="2023-02-19 11:37">a day ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>I know adjustment charges have been a common issue lately. Currently, I am looking at approximately $12,000+ in the past 90 days with more to come I'm sure. At this point, there are 300+ labels with these adjustments due to either wrong dimensions or weight. Most of these cases are true, after taking a closer look at the dimensions and weight of our product, we have been off by a few inches and a few pounds. My mistake was doing the math by the oz plus a few extra lbs on top to cover the weight instead of actually weighing every package. We've since gone through all the packages to adjust the weight and dimensions for future labels to prevent these kinds of charges. The issue now comes from the $12k+. </p><p>Before I just write that off as a mistake on our end, it didn't take long to look through each label and see that their dimensions were also wrong. We can prove this because I recently learned USPS flat rate boxes have their dimensions on the box and yet they are still auditing the dimension a few inches higher, resulting in a higher surcharge amount. Despite all this, I know the max amount that USPS charges for these flat-rate boxes to be shipped across the continental United States. Medium Flat Rate? $17.10 and that's without any kind of discount for businesses. Yet after their adjustment, I am being charged $22.39? I have attached screenshots showing this example of both USPS label prices being different despite going to the same destination. </p><p>This post is really for any moderators out there that can hopefully take a closer look at this because as we know, Seller Central Support is abysmal. After 3 days of going back and forth with multiple associates, most of whom were understanding of my situation. They didn't outright say I was allotted my money back but could understand the discrepancy as evidence that more investigating needed to be done. </p><p>So what was the result after all this wasted time and effort?</p><p>An apology followed by a link to a UPS website explaining their surcharge. UPS guys. $12,000+ taken with evidence to suggest that amount isn't accurate and the best they can do is link a different carrier's surcharge policy? They really do have their best and brightest working at this internal team that no one can even speak to.</p><p>For any moderator reading, here is the official reply from Seller Central Support as well as the case ID:11998133791.</p><p></p><p>Thank you for your patience while we find a solution for your issue. We sincerely apologize for the inconvenience this issue has caused. </p><p></p><p>I recognize the unpleasant situation you have been going through and I would be more than glad to assist you in finding an appropriate solution.</p><p></p><p>I understand that you’re concerned regarding shipping charges, and  I can see the importance this has for your business, for that reason I will make sure to find you an appropriate resolution.</p><p></p><p>Please be informed you entered dimensions for this order 8 X 5 X 5 IN  96 OZ which is 6LB and the carrier audited dimensions for this item are 10.5 X 6.1 X 9.6 IN  7.13 LB. </p><p></p><p>You were charged for the difference in weight.</p><p></p><p>The billing charges in question are considered valid, according to the carrier's surcharge policies, and Amazon Transportation does not reimburse Sellers for chargebacks due to carrier's dimensional weight, package size, package handling, or other policies. </p><p></p><p>The following link provides documentation, in the form of the carrier’s Daily Rate and Service Guide, elaborating on their surcharge policies. </p><p>In the Table of Contents reference the “Other Charges” section. </p><p>(I had to edit the URL because Amazon would not allow me to post the complete link) ups.com/us/en/support/shipping-support/shipping-costs-rates/daily-rates.page</p><p></p><p>We appreciate your cooperation and understanding in this regard</p><p></p><p>Have a great day</p><p></p><p>I have attached screenshots of all the evidence I submitted as well as their response so it can be seen they, legitimately referenced a UPS link for their decision.</p><img src="/communities/images/content/e4fac5f2-47b8-38ac-998f-0dafe4b518cc/77da65a3-c5d7-40f9-bbc2-75fc6c4e3541.png"><img src="/communities/images/content/e4fac5f2-47b8-38ac-998f-0dafe4b518cc/af34cb9a-a018-4f8c-9fee-84e59f0e82a1.png"><img src="/communities/images/content/e4fac5f2-47b8-38ac-998f-0dafe4b518cc/b5ae7a2b-26d4-4859-8cdd-b3061660be76.png"></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>10 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>1 vote</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>2.4K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>36 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-20T11:55:28.119Z" title="2023-02-20 11:55">5 hours ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/a691f7fa-5fe2-4db8-8690-3f51c6e7dc33">Amazon FBA refunds for "missed delivery promise" and "undeliverable shipping address".</a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_mMBLew6yxtTCl</span><span><time datetime="2023-02-15T19:28:50.159Z" title="2023-02-15 19:28">5 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>I've been struggling to find a clear answer to this from support or anywhere online. Any advice or insight would be much appreciated!</p><p>When we get the dreaded "Refund Initiated For Order ...." email, I always check to see what the reason is. It seems that for over half of the return reasons, they're rarely ever buyer-initiated refunds for returns, and they are more often than not; "shipping address undeliverable", "missed fulfillment promise", "late by carrier", "refused delivery", "order not received".</p><p>To be honest all of these sound pretty BS and since we're using FBA, none of them seem like they should be our responsibility.</p><p>From what I can see on my end, we're getting deducted for all of these refunds. Can anyone help clarify if this is the case or if there is a way to dispute them?</p><p>Any info would be much appreciated! TIA.</p></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>50 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>0 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>2.3K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>31 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-17T23:00:34.893Z" title="2023-02-17 23:00">3 days ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/c09df39c-11a4-4f4c-9eff-a37080661f21">FBA Return FRAUD</a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_dENdCeZq7k8BP</span><span><time datetime="2023-02-18T15:29:04.908Z" title="2023-02-18 15:29">2 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>We continue to see an increased amount of FBA Return FRAUD. This is explained as a customer that buys a new product, then they return the same product that was previously purchase, but work out. Our items are dated coded. Recently we received items back that were Returned - Defective, although the Date Code on these items was from 2019. </p><p>This FBA Return FRAUD. Also, US MAIL FRAUD.</p><p>In any case, Amazon FBA returns these items to us after providing a full credit to the customer that defrauded both Amazon and us as the Seller, and lists DEFECTIVE as the reason for return.</p><p>When I file cases against this type of FRAUD, FBA says the return policy excludes defective items. FBA refuses to acknowledge this is FRAUD.</p><p>Is there any better language to use so I get refunded for this FRAUD. Amazon is creating a HUGE FRAUD problem as buyers know they can get away with this, time and time again.</p><p></p></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>48 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>2 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>2K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>36 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-20T15:33:40.337Z" title="2023-02-20 15:33">53 minutes ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/9e850c6a-1c1b-4a41-a471-089be149eb84">I am selling my stock</a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_QnrybPR6hDuNR</span><span><time datetime="2023-02-18T17:57:35.496Z" title="2023-02-18 17:57">2 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>hi eveybody</p><p></p><p>I am selling my 500 Christmas puzzles .</p><p>They are already in Amazon Warehouse .</p><p>If anybody is interested pls contact me.</p><p></p></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>2 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>25 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>2K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>9 replies</div><div data-testid="last-activity-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="clock" size="tiny" dir="ltr"></kat-icon><span>Last activity&nbsp;<time datetime="2023-02-19T18:18:59.483Z" title="2023-02-19 18:18">22 hours ago</time></span></div></div></div></div></div></div><div data-testid="cumin-base-card" class="flex border border-kat-seattle border-solid bg-kat-white"><div data-testid="card-highlight" class="flex flex-col w-[0.4rem] h-auto"><div data-testid="card-highlight-kat-lake" class="bg-kat-lake w-full h-full"></div></div><div class="flex w-full py-3.5 ltr:mr-6 rtl:ml-6 ltr:ml-4 rtl:mr-4"><div class="ltr:mr-4 rtl:ml-4 flex flex-col items-center space-y-4"><div class="flex items-center"><div class="inline-block overflow-hidden border border-solid border-kat-athens rounded-full w-12 h-12"><img class="block mx-auto max-w-full undefined" data-testid="cumin-avatar-image" alt="user profile" src="/communities/images/placeholder/default_avatar_1.svg"></div></div></div><div class="w-full"><div data-testid="original-card-header" class="flex w-full"><div class="flex justify-between w-full"><div class="mb-2.5 space-y-1"><a data-testid="heading" role="link" class="text-sm font-bold !text-kat-nordic cursor-pointer line-clamp-1" href="/seller-forums/discussions/t/8f455a8b-11e5-4776-ab99-2ae20641b225">Welcome to a New Homepage???</a><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon text-xs"><div data-testid="subtitle" class="flex flex-row items-center"><div data-testid="amazon-not-replied-subtitle" class="flex flex-row items-center"><div class="flex space-x-2 rtl:space-x-reverse text-kat-tarpon"><span class="space-x-1 rtl:space-x-reverse"><span>by Seller_LImVvUWeyiCfQ</span><span><time datetime="2023-02-14T21:35:22.865Z" title="2023-02-14 21:35">6 days ago</time></span></span></div></div></div></div></div><div class="flex flex-col text-kat-tarpon items-start"><div class="flex items-center space-x-4 rtl:space-x-reverse"><div data-testid="date-posted"></div><div></div></div><div class="mt-1.5 flex flex-row items-start"></div></div></div></div><div><div class="flex-nowrap flex flex-row items-center"><div data-testid="content-expander" class="w-full cursor-pointer min-h-[54px] expander-preview"><span data-testid="search-card-content" class="images:max-w-full break-words "><p>What next, Amazon?  This one is even worse than the last.</p><p>I'll be taking advantage of the slider giving me the option to go back to the "old", as bad as it is.</p><img src="/communities/images/content/73248989-799d-3bbc-8212-084dd58b4c4b/747308ac-628b-47c2-ad7e-32216cbfb6e7.JPG"></span></div></div></div><div data-testid="card-tag-container" class="mt-5 flex flex-wrap space-x-2 rtl:space-x-reverse"><div class="flex flex-wrap gap-x-4 text-kat-tarpon"><div data-testid="upvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_up" size="tiny" dir="ltr"></kat-icon>60 votes</div><div data-testid="downvote-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="thumb_down" size="tiny" dir="ltr"></kat-icon>2 votes</div><div data-testid="view-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="remove_red_eye" size="tiny" dir="ltr"></kat-icon>1.8K views</div><div data-testid="reply-metric"><kat-icon class="ltr:mr-1 rtl:ml-1" name="mode_comment" size="tiny" dir="ltr"></kat-icon>42 replies</div><div 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