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                                <h1><font color="#000000">EXCITING DAY FOR ALL</font></h1>

                                <p class="slider-excerpt lead"><font color="#000000">Exchange ideas, best practices, and success stories in AX, BX, and CX!</font>
                                    
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                                <h1><font color="#000000">eGain Experience 360</font></h1>

                                <p class="slider-excerpt lead"><font color="#000000">Tuesday, October 15, 2019 &nbsp;&nbsp;|&nbsp;&nbsp;   Hyatt Regency O’Hare, Chicago</font>
                                    
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                                <a class="btn btn-success btn-xl" href="http://www.egain.com/egain-experience-360-registration-corporate/" target="_blank">REGISTER NOW, IT'S FREE!</a>&nbsp;&nbsp;&nbsp; <a class="btn btn-agenda btn-xl" href="#agenda">VIEW AGENDA</a>
								
								
                 
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<h1><font color="#000000">AX + BX + CX = DX</font><sup><font size="9px">™</font></sup></h1>
                                <p class="slider-excerpt lead"><font color="#000000">Yes, ask us about it!</font>
                                    
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                                <h1><font color="#000000">EXCITING DAY FOR ALL</font></h1>

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                                <a class="btn btn-success btn-xl" href="http://www.egain.com/egain-experience-360-registration-corporate/" target="_blank">REGISTER NOW, IT'S FREE!</a>&nbsp;&nbsp;&nbsp; <a class="btn btn-agenda btn-xl" href="#agenda">VIEW AGENDA</a>
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                                <h1><font color="#000000">eGain Experience 360</font></h1>

                                <p class="slider-excerpt lead"><font color="#000000">Tuesday, October 15, 2019 &nbsp;&nbsp;|&nbsp;&nbsp;   Hyatt Regency O’Hare, Chicago</font>
                                    
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            <p class="lead text-center"><font color="#FFFFFF">80% to 90% of DX (digital experience) initiatives fail. How can you increase your odds of successes? The answer lies in the Experience Triad—CX, AX, and BX—customer experience, agent experience, and the business experience. That’s what it takes to deliver delightful DX, today’s business imperative!</font></p>

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     Our Speakers
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                <h4>OUR SPEAKERS</h4>
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              <div class="speaker-info wow fadeIn" data-wow-delay="0s" style="display: inline-block; margin-right: 40px; margin-left: 40px; visibility: hidden; animation-delay: 0s; animation-name: none;">
                <img src="images/ian-jacobs.png" alt="Ian Jacobs" class="img-responsive center-block">
                <p>Ian Jacobs</p>
                  <span>Principal Analyst<br>
                  Forrester</span></div>
                <!-- end .speaker-info -->
				
				<div class="speaker-info wow fadeIn" data-wow-delay="0.1s" style="display: inline-block; margin-left: 40px; margin-right: 40px; visibility: hidden; animation-delay: 0.1s; animation-name: none;">
                    <img src="images/ashu_roy.png" alt="Ashu Roy" class="img-responsive center-block">
                    <p>Ashu Roy</p>
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                  eGain Corporation</span></div>
                <!-- end .speaker-info -->

				
<div class="speaker-info wow fadeIn" data-wow-delay="0.1s" style="display: inline-block; margin-left: 40px; margin-right: 40px; visibility: hidden; animation-delay: 0.1s; animation-name: none;">
                    <img src="images/eric-burton.png" alt="Eric Burton" class="img-responsive center-block">
  <p>Eric Burton</p>
  <span>VP, Customer and Employee Tools<br>
  Comcast</span></div>
                <!-- end .speaker-info -->

				
				<div class="speaker-info wow fadeIn" data-wow-delay="0.1s" style="display: inline-block; margin-left: 40px; margin-right: 40px; visibility: hidden; animation-delay: 0.1s; animation-name: none;">
                    <img src="images/jon-kacirk.png" alt="Jon Kacirck" class="img-responsive center-block">
  <p>Jon Kacirk</p>
  <span>VP, Process and Policy Operations<br>
  Union Bank</span></div>
                <!-- end .speaker-info -->
				
				
				
				
<div class="speaker-info wow fadeIn" data-wow-delay="0.1s" style="display: inline-block; margin-left: 40px; margin-right: 40px; visibility: hidden; animation-delay: 0.1s; animation-name: none;">
  <img src="images/shaelyn-otikor.png" alt="Shaelyn Otikor" class="img-responsive center-block">
  <p>Shaelyn Otikor</p>
  <span>SVP, Global Strategy, Corporate and<br>
  Institutional Services, 
  Northern Trust</span></div>
                <!-- end .speaker-info -->

          
				
				<div class="speaker-info wow fadeIn" data-wow-delay="0.1s" style="display: inline-block; margin-left: 40px; margin-right: 40px; visibility: hidden; animation-delay: 0.1s; animation-name: none;">
                    <img src="images/kurt-vandyn-hoven.png" alt="Kurt Van Dyn Hoven" class="img-responsive center-block">
  <p>Kurt Van Dyn Hoven</p>
  <span>Sr. Director Customer Success<br>
  Lands' End</span></div>
                <!-- end .speaker-info -->

				
<!-- Our Schedule --><a name="agenda"></a>

<section class="schedule" id="agenda">

        <div class="container">
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                <h4>AGENDA</h4>
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                    <div class="pricing-items wow zoomIn animated" data-wow-delay="0s" data-wow-duration="0s" style="border: 1px solid rgb(204, 204, 204); visibility: visible; animation-duration: 0s; animation-delay: 0s;">
                      
                        <font color="#00a5d2">Throughout the day at the demo lounge</font>: Innovations and use-cases,
                          Unlimited Q&amp;A on anything experience
                      
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                            </div>
                            <!-- timeline-bullet -->

                            <div class="timeline-content">
                                <span class="date" data-wow-delay="0.0s">7:30 am to 9:00 am</span>
                                <h2>Registration + Breakfast + Innovation Showcase + Product Conversations</h2> 
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                            <!-- timeline-content -->
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                        <!-- timeline-block -->

						
						
						
						

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                            <div class="timeline-bullet " data-wow-delay="0s">

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                                <span class="date" data-wow-delay="0.0s">9:00 am to 10:00 am</span>
                                <p><font color="00a5d2"><b>ANALYST VIEW</b></font></p>
                                <h2 data-wow-delay="0s"><b><strong>Contact Center 2025</strong></b></h2>
                  <p data-wow-delay="0s"></p>
                    
                  <p data-wow-delay="0s"><b><strong>Ian Jacobs</strong>, </b>Principal Analyst, Forrester</p>
                  </div>
                            <!-- timeline-content -->
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                        <!-- timeline-block -->
                        

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                          <div class="timeline-content">
                               <span class="date" data-wow-delay="0.0s">10:00 am to 10:55 am</span>
                               <p data-wow-delay="0s"> <font color="00a5d2"><b>KEYNOTE</b></font></p>
                                <h2 data-wow-delay="0s"><b><strong>Easy Experiences, Invisible Technology</strong></b></h2>
                                <p data-wow-delay="0s"><b>Ashu Roy</b>, CEO, eGain</p>
                                
                          </div>
                            <!-- timeline-content -->
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                          <div class="timeline-content">
                               <span class="date" data-wow-delay="0.0s">10:55 am to 11:25 am</span>
                               <p data-wow-delay="0s"> <font color="00a5d2"><b>CLIENT INNOVATION SHOWCASE</b></font></p>
                               
                                <h2 data-wow-delay="0s"><b><strong>Comcast</strong></b></h2>  <p data-wow-delay="0s"><b>Eric Burton</b>, VP, Customer and Employee Tools, Comcast</p>
                                
                                
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                               <span class="date" data-wow-delay="0s">11:25 am to 12:00 pm</span>
                               <h2 data-wow-delay="0s"> Coffee + Innovation Showcase + Product Conversations</h2>
                                
                                
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                            <!-- timeline-content -->
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                          <div class="timeline-content"><span class="date">12:00 pm to 12:30 pm</span>
                            <p data-wow-delay="0s"> <font color="00a5d2"><b>CLIENT INNOVATION SHOWCASE</b></font></p>
                               
                                <h2 data-wow-delay="0s"><b><strong>Union Bank</strong></b></h2>  <p data-wow-delay="0s"><b>Jon Kacirk</b>, VP, Process and Policy Operations, Union Bank</p>
                                
                                
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                            <!-- timeline-content -->
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                        <!-- timeline-block -->
						
						
						
                        
 <div class="timeline-block">
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                  <div class="timeline-content"> <span class="date" data-wow-delay="0s">12:30 pm to 12:50 pm</span> 
                           <h2 data-wow-delay="0s"><b><strong>AI to Boost the Topline in Financial Services</strong></b></h2>  <p data-wow-delay="0s"><b>Evan Siegel</b>, VP, Financial Services AI Solutions, eGain</p>
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                            <!-- timeline-content -->
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                  <div class="timeline-content"> <span class="date" data-wow-delay="0s">12:50 pm to 1:10 pm</span> 
                    <h2 data-wow-delay="0s"><b><strong>Run, Change, Transform Experiences</strong></b> </h2>   <p data-wow-delay="0s"><b>Ian Jones</b>, Head of Strategic Solutions, eGain</p>      
                              
                            
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                  <div class="timeline-content"><span class="date">1:10 pm to 1:15 pm</span>
                    <h2 data-wow-delay="0s"><b><strong>Demo Lounge Walkthrough</strong></b> </h2>
						   <p data-wow-delay="0s"><b>Manju Ramachandran</b>, Senior Director, Product Usability &amp; Documentation, eGain</p>
						  
						  
						  </div>
                            <!-- timeline-content -->
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                               <span class="date" data-wow-delay="0s">1:15 pm to 2:30 pm</span>
                               <h2 data-wow-delay="0s">Lunch + Innovation Showcase + Product Conversations</h2>
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                            <!-- timeline-content -->
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                        <!-- timeline-block -->

                        
					
                        
                         <div class="timeline-block">
                            <div class="timeline-bullet" data-wow-delay="0s">

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                               <span class="date" data-wow-delay="0s">2:30 pm to 3:00 pm</span>
                               <p data-wow-delay="0s"> <font color="00a5d2"><b>CLIENT INNOVATION SHOWCASE</b></font></p>
                             
								  <h2 data-wow-delay="0s"><b><strong>Lands' End</strong></b></h2>  <p data-wow-delay="0s"><b>Kurt Van Dyn Hoven</b>, Senior Director Customer Succes, Lands' End</p>
                                
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                            <!-- timeline-content -->
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                            <div class="timeline-content"><span class="date">3:00 pm to 3:20 pm</span>
                              <h2 data-wow-delay="0s"><strong><strong><strong>The Messaging Hub for Customer Engagement: What, Why, and How</strong></strong></strong></h2>
                              <p data-wow-delay="0s"><b>Arvind Gopal</b>, Senior Director, Product Management, eGain</p>
                                
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                            <!-- timeline-bullet -->

                            <div class="timeline-content"><span class="date">3:20 pm to 3:40 pm</span>
                              <p data-wow-delay="0s"> <font color="00a5d2"><b>CLIENT INNOVATION SHOWCASE</b></font></p>
                               
                              <h2 data-wow-delay="0s"><b><strong>Northern Trust</strong></b></h2>  <p data-wow-delay="0s"><b>Shaelyn Otikor</b>, SVP, Global Strategy, Corporate &amp; Institutional Services, Northern Trust</p><p data-wow-delay="0s"><b>Jason Blitek</b>, SVP, Client Delivery Solutions, Northern Trust</p>   
                                
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                               <span class="date" data-wow-delay="0.0s">3:40 pm to 4:00 pm</span>  
                               <h2 data-wow-delay="0s"><b><strong>Top Reasons Why Chatbots Fail</strong></b></h2>
                                <p data-wow-delay="0s"><b>Sam Hahn</b>, Technology Evangelist, eGain</p>
                                
                          </div>
                            <!-- timeline-content -->
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                                <span class="date" data-wow-delay="0s">4.00 pm to 6:00 pm</span>
                                <h2 data-wow-delay="0s">Cocktail Reception + Innovation Showcase + Product Conversations</h2>
                                
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                            <!-- timeline-content -->
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                        <!-- timeline-block -->
					
					
				  
				  
				  		
					
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                                <span class="date" data-wow-delay="0s">4.30 pm to 6:30 pm</span> <h2 data-wow-delay="0s"><strong><a href="chatbot-for-customer-service.html" target="_blank">Chatbot Factory</a> <br> 
                                </strong><a href="chatbot-for-customer-service.html"><font color="#36C0C3">Join us</font></a> at the Bot Factory to build and take away your own starter customer service chatbot in 2 hours<strong><a href="desktop-workshop.html" target="_blank"><br>
                                <br>
                                Desktop Workshop</a><br>
                                </strong><a href="desktop-workshop.html"><font color="#36C0C3">Join us</font></a> at the Desktop Workshop to experience what the advisor desktop can do for your customer and agent experience</h2>
                                
                            </div>
                            <!-- timeline-content -->
                      </div>
                        <!-- timeline-block -->
					
				  
					
                    </section><br>
<div align="center"><span><font size="2px">* Agenda subject to change without notice</font></span></div><br><br>
                    <!-- timeline -->
					
					
					

                    <!-- ########### End Schedule Timeline  DAY 01  ########### -->

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                <!-- <div role="tabpanel" class="tab-pane" id="day3">..33333.</div> -->
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<br>
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<!--eGain Solve 17
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    <section class="pricing" id="pricing" style="background-color:#f1f1f1">

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                <h4>EGAIN SOLVE SESSIONS</h4>
				<p><strong>Wednesday, October 16</strong>&nbsp;&nbsp;|&nbsp;&nbsp; <strong>Only for eGain Customers and Partners</strong></p>
                <p>In-depth sessions with unlimited Q&amp;A on eGain Solve—the latest version of eGain's customer engagement suite</p>
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            <div class="row">
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					  <div class="plan-name">Track 1: <font color="#ffc22c">DigitaL+Desktop</font></div>
                       

                        <ul class="plan-features">
                            <li> Session 1: 9 am - 10 am</li>
                            
                            <li> Session 2: 10 am - 11 am</li>
                           
                            <li> Session 3: 11 am - 12 pm</li></ul><a class="btn btn-outline btn-lg" href="http://www.egain.com/experience-360-egain-solve-sessions-registration/" target="_blank">REGISTER</a></div>

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					  <div class="plan-name">Track 2: <font color="#ffc22c">knowledge+AI</font></div>
                  

                        <ul class="plan-features">
                          <li> Session 1: 9 am - 10 am</li>
                          <li> Session 2: 10 am - 11 am</li>
                         
                          <li> Session 3: 11 am - 12 pm</li></ul><a class="btn btn-outline btn-lg" href="http://www.egain.com/experience-360-egain-solve-sessions-registration/" target="_blank">REGISTER</a></div>
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					  <div class="plan-name">Track 3: <font color="#ffc22c">Analytics</font></div>
                        
                        <ul class="plan-features">
                          <li> Session 1: 9 am - 10 am</li>
                          <li> Session 2: 10 am - 11 am</li>
                          
                          <li> Session 3: 11 am - 12 pm</li></ul><a class="btn btn-outline btn-lg" href="http://www.egain.com/experience-360-egain-solve-sessions-registration/" target="_blank">REGISTER</a></div>
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    <!-- 
     Pricing
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    <!-- 
     What to Expect : Benefits
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                                <h6 class="benefit-title">One great day</h6>
                                <p>Exchange ideas, best practices, and success stories in digital, knowledge, analytics, and AI.</p>
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                                <p>Great location in the vicinity of Chicago O'Hare! Free shuttle rides available.</p>
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                              <p>Watch innovations in action; learn quickly to get there risk-free.</p>
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<section class="contac" id="venue">
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                        <p><b>Hyatt Regency, O'Hare</b>
                            <br>
                            9300 Bryn Mawr Avenue, 
Rosemont, Illinois 60018</p></div>
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