https://www.surveymonkey.com/tr/v1/te/akU_2BQc2vAhAsa_2B264x1g6_2FpF_2Fhy3EhxbpxJDHYpYZT3PErDK_2Bf6OjNYOPsqZdKwgkBjVqKUQcGvAQduL2sUFxMJfasTEmDBu_2FDEUi0PxK9D4hE_2F_2BU2khnwWNywySFDKVkgurJfLnfbL2etPPzRJ6rBc2j1UjC9Dub4Cb_2F0LKom7CI0giCVdE_2Bfz74SJB_2Fh78bx6FSRbwfiCcDutz4Bxo_2BFPJUy3IrrpbmTGaq9zMfaO6jyh0RguG9JVrRKvrbER4ubWiCH96bL595yhztm2cs_2FV10UM_2FVPPtuwpYxAAvYYjlGZeIdlecNYWrqGVrEwiZwMQjRPbFPH0K6kolsZcgCXTRkxkMoN_2B3bMmn50YR_2FkYxm_2F_2FxOqHI5x98pOtIdVqPdsHSYb7h_2BukRsUrTwW_2FV4M5iscGJ_2BcwLLC8L02W_2B44Kt_2FUPzWBXKLDzXQ2fZumtVtfa3nibmmd9vqQZvy_2BapiVaZ5lHqwDKeQxMczS6cEBPhUyksdFsmpAC5t46hOylekDnOBTUHkwgWaf8CO1z8koZ7_2BTvpaRkUPaJVoLvC6_2Bg0dUIKo9Gg2LMN0kaMilph

Last Checked: Oct 07, 2019, 09:14 EDT

IP Address: 64.191.16.50
ASN #: AS18915 MONKEY-US-01 - SurveyMonkey Inc., US
Location: Data unavailable.
URL Reputation:
  • Unknown This URL is not identified as malicious in the SafeBrowsing Database.
  • Unknown This URL is not identified as malicious in the PhishTank Database.
  • Unknown PhishCheck thinks this URL is likely not a phish.
  • Unknown OpenPhish: URL not in feed.

Other submissions on 64.191.16.50:

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  • https://www.surveymonkey.com/tr/v1/te/akU_2BQc2vAhAsa_2B264x1g6_2FpF_2Fhy3EhxbpxJDHYpYZT3PErDK_2Bf6OjNYOPsqZdKwgooGzfeD8zc77lgcQY1muLf0gHk0OoKG39sstR0cjQOELKPUkTPXRebc_2BYMIHTuSQR_2BJR6oUSiXHOzLzWmU8soCJAyIX63MOQ6ro8XyEUqW7nqNIqb1j2ht6JGOQXya2omfTvJIYWdMxGsxTJQ_2BXC2yYtLZXmSsJMQB8tkkeOib0_2FZmaymUuy6xvZoKtaoWxjIuD63BtuCv4n6p1ijkjyLq1FXEz7qeIZiOFBiD2bziivPXYjduLMYg_2FNK8k4F9GgvB_2B4lREQchbJX2J8KyVDfU48OWFQUpaBt4q3_2F6BOtXw5GNePpFH32UtJ2tqlVJ5SDcLAjSWhb3g_2BuuqcRtvGmICBIzj7A2Ch7jdMh_2FSLio9NS5d4AGr5oaeF1wXYtzyA_2FrN2BN0lRgCxv2lsHmT3ZoH1zPG_2FTNtokMhAAmlQ0LS0m1EOUHSNzW_2FCELr3XXRHjx54aUuokDT_2BURk7dsVjjCccsBS1DDX_2B9PrHbQoet_2BmlLroGd_2Bc_2Bw77LPMnNtoXY

  • http://surveymonkey@go.surveymonkey.com/

  • http://surveymonkey@go.surveymonkey.com/

Previous checks:

                               fgets: Connection reset by peer

                             
  • GET
    302 Found

    https://www.surveymonkey.com/tr/v1/te/akU_2BQc2vAhAsa_2B264x1g6_2FpF_2Fhy3EhxbpxJDHYpYZT3PErDK_2Bf6OjNYOPsqZdKwgkBjVqKUQcGvAQduL2sUFxMJfasTEmDBu_2FDEUi0PxK9D4hE_2F_2BU2khnwWNywySFDKVkgurJfLnfbL2etPPzRJ6rBc2j1UjC9Dub4Cb_2F0LKom7CI0giCVdE_2Bfz74SJB_2Fh78bx6FSRbwfiCcDutz4Bxo_2BFPJUy3IrrpbmTGaq9zMfaO6jyh0RguG9JVrRKvrbER4ubWiCH96bL595yhztm2cs_2FV10UM_2FVPPtuwpYxAAvYYjlGZeIdlecNYWrqGVrEwiZwMQjRPbFPH0K6kolsZcgCXTRkxkMoN_2B3bMmn50YR_2FkYxm_2F_2FxOqHI5x98pOtIdVqPdsHSYb7h_2BukRsUrTwW_2FV4M5iscGJ_2BcwLLC8L02W_2B44Kt_2FUPzWBXKLDzXQ2fZumtVtfa3nibmmd9vqQZvy_2BapiVaZ5lHqwDKeQxMczS6cEBPhUyksdFsmpAC5t46hOylekDnOBTUHkwgWaf8CO1z8koZ7_2BTvpaRkUPaJVoLvC6_2Bg0dUIKo9Gg2LMN0kaMilph

  • GET
    200 OK

    https://www.surveymonkey.com/r/?sm=oFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D

  • GET
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    https://secure.surveymonkey.com/assets/responseweb/responseweb-response-bundle-min.805eafb0.js

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    https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates/4.2.39/assets/sm_logo_footer.svg

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    https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates-survey_page-bundle-min.621f10a8.css

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    https://secure.surveymonkey.com/assets/responseweb/responseweb-base-bundle-min.d03455d7.css

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    https://ajax.googleapis.com/ajax/libs/jquery/1.12.4/jquery.min.js

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    https://secure.surveymonkey.com/r/themes/4.2.39_6299195_palette-1_2c09380a-0770-4ad0-9d08-93b1e1320fc9.css

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    https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates/4.2.39/assets/fonts/National2Web-Light.woff2

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    https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates/4.2.39/assets/fonts/National2Web-Medium.woff2

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    200

    https://www.googletagmanager.com/gtm.js?id=GTM-5DQ9W2S

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    200

    https://images.pexels.com/photos/761999/pexels-photo-761999.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=650&w=940

  • GET
    200

    https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates/4.2.39/assets/fonts/National2Web-Regular.woff2

  • GET
    200 OK

    https://surveymonkey-assets.s3.amazonaws.com/survey/188471128/dee7a718-d842-4c2b-8766-3af2023b8087.jpg

  • GET
    200

    https://www.google-analytics.com/analytics.js

  • GET
    200

    https://bat.bing.com/bat.js

  • GET
    200

    https://www.googleadservices.com/pagead/conversion_async.js

  • GET
    200 OK

    https://js.adsrvr.org/up_loader.1.1.0.js

  • GET
    200

    https://static.ads-twitter.com/uwt.js

  • GET
    200 OK

    https://sjs.bizographics.com/insight.min.js

  • GET
    302 Moved Temporarily

    https://t.myvisualiq.net/sync?prid=123&ao=0&red=https%3A%2F%2Fwww.facebook.com%2Ftr%3Fid%3D2222471157763216%26ev%3DPageView%26cd%5Border_id%5D%3D%24%7BUUID%7D&gtmcb=1471284546

  • GET
    302 Moved Temporarily

    https://t.myvisualiq.net/ul_cb/sync?prid=123&ao=0&red=https%3A%2F%2Fwww.facebook.com%2Ftr%3Fid%3D2222471157763216%26ev%3DPageView%26cd%5Border_id%5D%3D%24%7BUUID%7D&gtmcb=1471284546

  • GET
    204

    https://bat.bing.com/action/0?ti=5549429&Ver=2&mid=9827a9be-6353-6870-485c-6217b4088687&pi=0&lg=en-US&sw=1366&sh=768&sc=24&tl=RVCF%2FNewmine%20Fall%202019%20Returns%20Survey&kw=questionnaire,%20questionnaires,%20questionaire,%20questionaires,%20free%20online%20survey,%20free%20online%20surveys&p=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&r=&lt=1851&evt=pageLoad&msclkid=N&rn=468608

  • GET
    200

    https://www.google-analytics.com/plugins/ua/linkid.js

  • GET
    200

    https://googleads.g.doubleclick.net/pagead/viewthroughconversion/805150480/?random=1570454054551&cv=9&fst=1570454054551&num=1&guid=ON&resp=GooglemKTybQhCsO&eid=376635470&u_h=768&u_w=1366&u_ah=768&u_aw=1366&u_cd=24&u_his=1&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&gtm=2wg9p0&sendb=1&ig=1&frm=0&url=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&tiba=RVCF%2FNewmine%20Fall%202019%20Returns%20Survey&async=1&rfmt=3&fmt=4

  • GET
    200 OK

    https://snap.licdn.com/li.lms-analytics/insight.beta.min.js

  • GET
    200

    https://t.co/i/adsct?p_id=Twitter&p_user_id=0&txn_id=nyjda&events=%5B%5B%22pageview%22%2Cnull%5D%5D&tw_sale_amount=0&tw_order_quantity=0&tw_iframe_status=0

  • GET
    200

    https://www.facebook.com/tr?id=2222471157763216&ev=PageView&cd[order_id]=461b2741-04b2-4860-85d8-c0021ad23c5b

  • GET
    200

    https://www.google-analytics.com/collect?v=1&_v=j79&a=352228423&t=pageview&_s=1&dl=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&dr=%2F&dp=%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&ul=en-us&de=UTF-8&dt=RVCF%2FNewmine%20Fall%202019%20Returns%20Survey&sd=24-bit&sr=1366x768&vp=1910x1006&je=0&_u=aGBAgUAj~&jid=339363438&gjid=205290982&cid=174905245.1570454054&tid=UA-56526-36&_gid=83202746.1570454054&gtm=2wg9p05DQ9W2S&cd2=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&cd3=en-US&cd19=174905245.1570454054&z=1632910120

  • POST
    200

    https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j79&tid=UA-56526-36&cid=174905245.1570454054&jid=339363438&gjid=205290982&_gid=83202746.1570454054&_u=aGBAgcAjAAAAAE~&z=1264715627

  • GET
    200

    https://www.google.com/pagead/1p-user-list/805150480/?random=1570454054551&cv=9&fst=1570453200000&num=1&guid=ON&eid=376635470&u_h=768&u_w=1366&u_ah=768&u_aw=1366&u_cd=24&u_his=1&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&gtm=2wg9p0&sendb=1&frm=0&url=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&tiba=RVCF%2FNewmine%20Fall%202019%20Returns%20Survey&async=1&fmt=3&is_vtc=1&random=3495838260&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

  • GET
    200

    https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j79&tid=UA-56526-36&cid=174905245.1570454054&jid=339363438&_u=aGBAgcAjAAAAAE~&z=1354524612

  • GET
    200 OK

    https://www.surveymonkey.com/favicon1.ico

  • GET
    200

    https://js-agent.newrelic.com/nr-1130.min.js

  • GET
    200

    https://analytics.twitter.com/i/adsct?p_id=Twitter&p_user_id=0&txn_id=nyjda&events=%5B%5B%22pageview%22%2Cnull%5D%5D&tw_sale_amount=0&tw_order_quantity=0&tw_iframe_status=0&tpx_cb=twttr.conversion.loadPixels&tw_document_href=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D

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                        <td class="survey-title-cell">
                            <h1 class="survey-title user-generated notranslate">
                                    <span class="title-text">
                                        
                                            RVCF/Newmine Fall 2019 Returns Survey
                                        
                                    </span>
                            </h1>
                        </td>
                    
                </tr>
                </tbody>
            </table>
        
    </div>
</div>



    <div class="page-title-container page-title-container-v3 clearfix">
        
            
            <div class="notranslate">
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                    <span class="page-title user-generated">
                    
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                    <div class="questions clearfix">

    

        <div class="question-click-shield" tabindex="-1" style="height: 228px; width: 896px; display: none;"></div><div class="question-row clearfix" tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
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                                *
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                            <span class="question-number notranslate">
                                1<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Can you identify the root cause of returns?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
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                    Yes
                    
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
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        </label>
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        </div>
        
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                OK
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                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
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                                *
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                            <span class="question-number notranslate">
                                2<span class="question-dot">.</span>
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                            <span class="user-generated notranslate">Do you survey customers post-return to identify reasons?</span>
                        
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                    Yes
                    
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                    No
                    
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
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                    Don't Know
                    
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    </div>
</div>
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                OK
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            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341647655" data-qnumber="3" data-qdispnumber="3" data-question-id="341647655" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341647655" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                3<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you have the ability to measure customer emotion and opinions about your product?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341647655_2256957287" name="341647655" type="radio" class="radio-button-input " value="2256957287">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341647655_2256957287">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341647655_2256957289" name="341647655" type="radio" class="radio-button-input " value="2256957289">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341647655_2256957289">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341647655_2256957293" name="341647655" type="radio" class="radio-button-input " value="2256957293">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341647655_2256957293">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341647655-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 165px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341648003" data-qnumber="4" data-qdispnumber="4" data-question-id="341648003" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341648003" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                4<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you study product reviews to determine and analyze any root causes such as fit, size, service delivery, or quality issues?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648003_2256701279" name="341648003" type="radio" class="radio-button-input " value="2256701279">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648003_2256701279">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648003_2256701280" name="341648003" type="radio" class="radio-button-input " value="2256701280">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648003_2256701280">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341648003-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 216px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
    
    ">

    <div id="question-field-341648333" data-qnumber="5" data-qdispnumber="5" data-question-id="341648333" class=" question-single-choice-radio qn question vertical_two_col">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341648333" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                5<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">If you are a merchandise supplier, do you provide a returns allowance in lieu of taking back product returns from the retailer?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2256961653" name="341648333" type="radio" class="radio-button-input " value="2256961653">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2256961653">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2256961654" name="341648333" type="radio" class="radio-button-input " value="2256961654">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2256961654">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2256961655" name="341648333" type="radio" class="radio-button-input " value="2256961655">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2256961655">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2256961656" name="341648333" type="radio" class="radio-button-input " value="2256961656">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2256961656">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2271188077" name="341648333" type="radio" class="radio-button-input " value="2271188077">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2271188077">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable to My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341648333-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341648752" data-qnumber="6" data-qdispnumber="6" data-question-id="341648752" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341648752" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                6<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">If you are a retailer, do you charge for return shipping?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648752_2256705526" name="341648752" type="radio" class="radio-button-input " value="2256705526">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648752_2256705526">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648752_2256705527" name="341648752" type="radio" class="radio-button-input " value="2256705527">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648752_2256705527">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648752_2271189941" name="341648752" type="radio" class="radio-button-input " value="2271189941">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648752_2271189941">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable to My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341648752-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341649115" data-qnumber="7" data-qdispnumber="7" data-question-id="341649115" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341649115" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                7<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you accept online returns for most products in store?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649115_2256974263" name="341649115" type="radio" class="radio-button-input " value="2256974263">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649115_2256974263">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649115_2256974264" name="341649115" type="radio" class="radio-button-input " value="2256974264">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649115_2256974264">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649115_2271191935" name="341649115" type="radio" class="radio-button-input " value="2271191935">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649115_2271191935">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable to My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341649115-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
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            </div><div class="question-click-shield" tabindex="-1" style="height: 140px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341649381" data-qnumber="8" data-qdispnumber="8" data-question-id="341649381" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341649381" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                8<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you use a 3PL to manage your returns?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649381_2256709355" name="341649381" type="radio" class="radio-button-input " value="2256709355">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649381_2256709355">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649381_2256709356" name="341649381" type="radio" class="radio-button-input " value="2256709356">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649381_2256709356">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341649381-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 191px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
    
    ">

    <div id="question-field-341650884" data-qnumber="9" data-qdispnumber="9" data-question-id="341650884" class=" question-single-choice-radio qn question vertical_two_col">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341650884" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                9<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">For e-commerce, how long on average from time customer ships before a return credit is issued?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2256717420" name="341650884" type="radio" class="radio-button-input " value="2256717420">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341650884_2256717420">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Immediate
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2271096405" name="341650884" type="radio" class="radio-button-input " value="2271096405">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341650884_2271096405">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    1-3 Days
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2256717421" name="341650884" type="radio" class="radio-button-input " value="2256717421">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341650884_2256717421">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    3-5 Days
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2256717423" name="341650884" type="radio" class="radio-button-input " value="2256717423">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    5 or More
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2256986752" name="341650884" type="radio" class="radio-button-input " value="2256986752">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341650884_2256986752">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341650884-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341651278" data-qnumber="10" data-qdispnumber="10" data-question-id="341651278" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341651278" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                10<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you have a defined set of return reason codes?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651278_2256994896" name="341651278" type="radio" class="radio-button-input " value="2256994896">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651278_2256994896">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651278_2256994897" name="341651278" type="radio" class="radio-button-input " value="2256994897">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651278_2256994897">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651278_2256994898" name="341651278" type="radio" class="radio-button-input " value="2256994898">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651278_2256994898">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341651278-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
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            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-343800390" data-qnumber="11" data-qdispnumber="11" data-question-id="343800390" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-343800390" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                11<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you capture reason codes for returns?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="343800390_2271098852" name="343800390" type="radio" class="radio-button-input " value="2271098852">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="343800390_2271098852">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="343800390_2271098853" name="343800390" type="radio" class="radio-button-input " value="2271098853">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="343800390_2271098853">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="343800390_2271098854" name="343800390" type="radio" class="radio-button-input " value="2271098854">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="343800390_2271098854">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="343800390-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 228px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341651604" data-qnumber="12" data-qdispnumber="12" data-question-id="341651604" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341651604" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                12<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you have confidence in the integrity of the return reason codes being reported?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651604_2256977296" name="341651604" type="radio" class="radio-button-input " value="2256977296">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651604_2256977296">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651604_2256977297" name="341651604" type="radio" class="radio-button-input " value="2256977297">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651604_2256977297">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651604_2256977298" name="341651604" type="radio" class="radio-button-input " value="2256977298">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651604_2256977298">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651604_2256977299" name="341651604" type="radio" class="radio-button-input " value="2256977299">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651604_2256977299">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
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                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 191px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
    
    ">

    <div id="question-field-341652472" data-qnumber="13" data-qdispnumber="13" data-question-id="341652472" class=" question-single-choice-radio qn question vertical_two_col">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341652472" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                13<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">In your brick and mortar establishments,&nbsp;&nbsp;do your store associates ask for the reason for the return?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2257007457" name="341652472" type="radio" class="radio-button-input " value="2257007457">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2257007457">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2257007458" name="341652472" type="radio" class="radio-button-input " value="2257007458">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2257007458">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2257007459" name="341652472" type="radio" class="radio-button-input " value="2257007459">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2257007459">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2257007460" name="341652472" type="radio" class="radio-button-input " value="2257007460">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2257007460">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2271118040" name="341652472" type="radio" class="radio-button-input " value="2271118040">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2271118040">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable To My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341652472-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 191px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
    
    ">

    <div id="question-field-341652721" data-qnumber="14" data-qdispnumber="14" data-question-id="341652721" class=" question-single-choice-radio qn question vertical_two_col">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341652721" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                14<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">For your e-commerce business, do you initiate returns online?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2257010108" name="341652721" type="radio" class="radio-button-input " value="2257010108">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2257010108">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2257010110" name="341652721" type="radio" class="radio-button-input " value="2257010110">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2257010110">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2257010112" name="341652721" type="radio" class="radio-button-input " value="2257010112">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2257010112">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2257010114" name="341652721" type="radio" class="radio-button-input " value="2257010114">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2257010114">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2271121738" name="341652721" type="radio" class="radio-button-input " value="2271121738">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2271121738">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable to My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341652721-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
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            </div><div class="question-click-shield" tabindex="-1" style="height: 228px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341652934" data-qnumber="15" data-qdispnumber="15" data-question-id="341652934" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341652934" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                15<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you require the customer to obtain a Return Authorization prior to accepting a return?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
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            <span class="radio-button-display ">
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652934_2257019327" name="341652934" type="radio" class="radio-button-input " value="2257019327">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652934_2257019328" name="341652934" type="radio" class="radio-button-input " value="2257019328">
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            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
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        </div>
        
            </div>
        
    
    
    

    
    

    

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            </div><div class="question-click-shield" tabindex="-1" style="height: 228px; width: 896px;"></div><div class="question-row clearfix overlay
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                                *
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                            <span class="question-number notranslate">
                                16<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you track your return rates by style/item?</span>
                        
                    </h4>
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            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
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                            <span class="question-number notranslate">
                                17<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you review product return metrics w/trading partners?</span>
                        
                    </h4>
                </legend>
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            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
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        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

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                                *
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                            <span class="question-number notranslate">
                                18<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you alert trading partners to return issues?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341654711_2257035398" name="341654711" type="radio" class="radio-button-input " value="2257035398">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341654711_2257035399" name="341654711" type="radio" class="radio-button-input " value="2257035399">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

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            <span class="radio-button-display ">
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
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    ">

    <div id="question-field-341657762" data-qnumber="19" data-qdispnumber="19" data-question-id="341657762" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341657762" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                19<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Which of the following describes your organization</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341657762_2256759021" name="341657762" type="radio" class="radio-button-input " value="2256759021">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Merchandise Supplier - we sell product to retailers for resale
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341657762_2256759022" name="341657762" type="radio" class="radio-button-input " value="2256759022">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Retailer - we operate brick and mortar and/or on-line stores
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341657762_2256759023" name="341657762" type="radio" class="radio-button-input " value="2256759023">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Cross-Channel - we sell product to retailers for resale and operate our own brand stores
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

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                                *
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                            <span class="question-number notranslate">
                                20<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Is there a category or product segment of returns that you find to be particularly challenging?</span>
                        
                    </h4>
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            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

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    <div data-sm-radio-button="" class="radio-button-container ">
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    
        
        
        <div class="other-answer-container">
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                If yes, please elaborate
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