Phishcheck 2.0 beta - Details - https://www.surveymonkey.com/tr/v1/te/akU_2BQc2vAhAsa_2B264x1g6_2FpF_2Fhy3EhxbpxJDHYpYZT3PErDK_2Bf6OjNYOPsqZdKwgkBjVqKUQcGvAQduL2sUFxMJfasTEmDBu_2FDEUi0PxK9D4hE_2F_2BU2khnwWNywySFDKVkgurJfLnfbL2etPPzRJ6rBc2j1UjC9Dub4Cb_2F0LKom7CI0giCVdE_2Bfz74SJB_2Fh78bx6FSRbwfiCcDutz4Bxo_2BFPJUy3IrrpbmTGaq9zMfaO6jyh0RguG9JVrRKvrbER4ubWiCH96bL595yhztm2cs_2FV10UM_2FVPPtuwpYxAAvYYjlGZeIdlecNYWrqGVrEwiZwMQjRPbFPH0K6kolsZcgCXTRkxkMoN_2B3bMmn50YR_2FkYxm_2F_2FxOqHI5x98pOtIdVqPdsHSYb7h_2BukRsUrTwW_2FV4M5iscGJ_2BcwLLC8L02W_2B44Kt_2FUPzWBXKLDzXQ2fZumtVtfa3nibmmd9vqQZvy_2BapiVaZ5lHqwDKeQxMczS6cEBPhUyksdFsmpAC5t46hOylekDnOBTUHkwgWaf8CO1z8koZ7_2BTvpaRkUPaJVoLvC6

https://www.surveymonkey.com/tr/v1/te/akU_2BQc2vAhAsa_2B264x1g6_2FpF_2Fhy3EhxbpxJDHYpYZT3PErDK_2Bf6OjNYOPsqZdKwgkBjVqKUQcGvAQduL2sUFxMJfasTEmDBu_2FDEUi0PxK9D4hE_2F_2BU2khnwWNywySFDKVkgurJfLnfbL2etPPzRJ6rBc2j1UjC9Dub4Cb_2F0LKom7CI0giCVdE_2Bfz74SJB_2Fh78bx6FSRbwfiCcDutz4Bxo_2BFPJUy3IrrpbmTGaq9zMfaO6jyh0RguG9JVrRKvrbER4ubWiCH96bL595yhztm2cs_2FV10UM_2FVPPtuwpYxAAvYYjlGZeIdlecNYWrqGVrEwiZwMQjRPbFPH0K6kolsZcgCXTRkxkMoN_2B3bMmn50YR_2FkYxm_2F_2FxOqHI5x98pOtIdVqPdsHSYb7h_2BukRsUrTwW_2FV4M5iscGJ_2BcwLLC8L02W_2B44Kt_2FUPzWBXKLDzXQ2fZumtVtfa3nibmmd9vqQZvy_2BapiVaZ5lHqwDKeQxMczS6cEBPhUyksdFsmpAC5t46hOylekDnOBTUHkwgWaf8CO1z8koZ7_2BTvpaRkUPaJVoLvC6_2Bg0dUIKo9Gg2LMN0kaMilph

Last Checked: Oct 07, 2019, 09:14 EDT

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IP Address:	64.191.16.50
ASN #:	AS18915 MONKEY-US-01 - SurveyMonkey Inc., US
Location:	Data unavailable.
URL Reputation:	Unknown This URL is not identified as malicious in the SafeBrowsing Database. Unknown This URL is not identified as malicious in the PhishTank Database. Unknown PhishCheck thinks this URL is likely not a phish. Unknown OpenPhish: URL not in feed.

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https://surveymonkey.com/tr/v1/te/akU_2BQc2vAhAsa_2B264x1g6_2FpF_2Fhy3EhxbpxJDHYpYZT3PErDK_2Bf6OjNYOPsqZdKwgliC1t1FezcdLhNRYcR6HkxnK2zXqBfMhiAhAKBbpcaL0JC2OfYOiG8NHqZerBRlBLzvHA28Sop7NehyfJPZIkuPIDXGZ5L7ZUjZvCimPnay3pO5oHydRn2uNyD353N_2FCzyi_2BEbdFqoTRRMaGWztg4zKAdpaBK8mlED3mdvMWsdSn_2BLwwts_2FWAxW1WbqJy51TGYqYx1QB1pTpGqIRx6yMHYBStrB2fQiIXEDrtOfDbnM4yDhgYP8Yn7j0Wu5T7hsETvybBah6UM_2BwAmfd0kEaMp_2FqJwR_2FAGaGqQZWHp8eKPW9jTmnI26d3RrKJoh08LIGVbt2Bt7Na7HwnFpgqdVbzW_2B3ESWTcQjaTTm61gPT9NnvmLDxT2Rd5IMbpRRS9g05CmK8J3ugcEIhvucsHe2rRz4kfyC0yiLI5TBWsW5Nq3_2Fy4ifummxEEzlqaPWsCReEEf2avBAwqwC9PBY_2BF8EG0JR3Im2PqA_2FS8tE_2F9WjWb23d7XdFVWnqyeAaSlXYfVlHi3YwSY3vQWsBd_2Fsr4JM3uw_3D_3D

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Previous checks:

No previous checks.

                               fgets: Connection reset by peer

GET

302 Found

https://www.surveymonkey.com/tr/v1/te/akU_2BQc2vAhAsa_2B264x1g6_2FpF_2Fhy3EhxbpxJDHYpYZT3PErDK_2Bf6OjNYOPsqZdKwgkBjVqKUQcGvAQduL2sUFxMJfasTEmDBu_2FDEUi0PxK9D4hE_2F_2BU2khnwWNywySFDKVkgurJfLnfbL2etPPzRJ6rBc2j1UjC9Dub4Cb_2F0LKom7CI0giCVdE_2Bfz74SJB_2Fh78bx6FSRbwfiCcDutz4Bxo_2BFPJUy3IrrpbmTGaq9zMfaO6jyh0RguG9JVrRKvrbER4ubWiCH96bL595yhztm2cs_2FV10UM_2FVPPtuwpYxAAvYYjlGZeIdlecNYWrqGVrEwiZwMQjRPbFPH0K6kolsZcgCXTRkxkMoN_2B3bMmn50YR_2FkYxm_2F_2FxOqHI5x98pOtIdVqPdsHSYb7h_2BukRsUrTwW_2FV4M5iscGJ_2BcwLLC8L02W_2B44Kt_2FUPzWBXKLDzXQ2fZumtVtfa3nibmmd9vqQZvy_2BapiVaZ5lHqwDKeQxMczS6cEBPhUyksdFsmpAC5t46hOylekDnOBTUHkwgWaf8CO1z8koZ7_2BTvpaRkUPaJVoLvC6_2Bg0dUIKo9Gg2LMN0kaMilph
GET

200 OK

https://www.surveymonkey.com/r/?sm=oFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D
GET

200

https://secure.surveymonkey.com/assets/responseweb/responseweb-response-bundle-min.805eafb0.js
GET

200

https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates/4.2.39/assets/sm_logo_footer.svg
GET

200

https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates-survey_page-bundle-min.621f10a8.css
GET

200

https://secure.surveymonkey.com/assets/responseweb/responseweb-base-bundle-min.d03455d7.css
GET

200

https://ajax.googleapis.com/ajax/libs/jquery/1.12.4/jquery.min.js
GET

200

https://secure.surveymonkey.com/r/themes/4.2.39_6299195_palette-1_2c09380a-0770-4ad0-9d08-93b1e1320fc9.css
GET

200

https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates/4.2.39/assets/fonts/National2Web-Light.woff2
GET

200

https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates/4.2.39/assets/fonts/National2Web-Medium.woff2
GET

200

https://www.googletagmanager.com/gtm.js?id=GTM-5DQ9W2S
GET

200

https://images.pexels.com/photos/761999/pexels-photo-761999.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=650&w=940
GET

200

https://secure.surveymonkey.com/assets/responseweb/smlib.surveytemplates/4.2.39/assets/fonts/National2Web-Regular.woff2
GET

200 OK

https://surveymonkey-assets.s3.amazonaws.com/survey/188471128/dee7a718-d842-4c2b-8766-3af2023b8087.jpg
GET

200

https://www.google-analytics.com/analytics.js
GET

200

https://bat.bing.com/bat.js
GET

200

https://www.googleadservices.com/pagead/conversion_async.js
GET

200 OK

https://js.adsrvr.org/up_loader.1.1.0.js
GET

200

https://static.ads-twitter.com/uwt.js
GET

200 OK

https://sjs.bizographics.com/insight.min.js
GET

302 Moved Temporarily

https://t.myvisualiq.net/sync?prid=123&ao=0&red=https%3A%2F%2Fwww.facebook.com%2Ftr%3Fid%3D2222471157763216%26ev%3DPageView%26cd%5Border_id%5D%3D%24%7BUUID%7D&gtmcb=1471284546
GET

302 Moved Temporarily

https://t.myvisualiq.net/ul_cb/sync?prid=123&ao=0&red=https%3A%2F%2Fwww.facebook.com%2Ftr%3Fid%3D2222471157763216%26ev%3DPageView%26cd%5Border_id%5D%3D%24%7BUUID%7D&gtmcb=1471284546
GET

204

https://bat.bing.com/action/0?ti=5549429&Ver=2&mid=9827a9be-6353-6870-485c-6217b4088687&pi=0&lg=en-US&sw=1366&sh=768&sc=24&tl=RVCF%2FNewmine%20Fall%202019%20Returns%20Survey&kw=questionnaire,%20questionnaires,%20questionaire,%20questionaires,%20free%20online%20survey,%20free%20online%20surveys&p=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&r=&lt=1851&evt=pageLoad&msclkid=N&rn=468608
GET

200

https://www.google-analytics.com/plugins/ua/linkid.js
GET

200

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/805150480/?random=1570454054551&cv=9&fst=1570454054551&num=1&guid=ON&resp=GooglemKTybQhCsO&eid=376635470&u_h=768&u_w=1366&u_ah=768&u_aw=1366&u_cd=24&u_his=1&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&gtm=2wg9p0&sendb=1&ig=1&frm=0&url=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&tiba=RVCF%2FNewmine%20Fall%202019%20Returns%20Survey&async=1&rfmt=3&fmt=4
GET

200 OK

https://snap.licdn.com/li.lms-analytics/insight.beta.min.js
GET

200

https://t.co/i/adsct?p_id=Twitter&p_user_id=0&txn_id=nyjda&events=%5B%5B%22pageview%22%2Cnull%5D%5D&tw_sale_amount=0&tw_order_quantity=0&tw_iframe_status=0
GET

200

https://www.facebook.com/tr?id=2222471157763216&ev=PageView&cd[order_id]=461b2741-04b2-4860-85d8-c0021ad23c5b
GET

200

https://www.google-analytics.com/collect?v=1&_v=j79&a=352228423&t=pageview&_s=1&dl=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&dr=%2F&dp=%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&ul=en-us&de=UTF-8&dt=RVCF%2FNewmine%20Fall%202019%20Returns%20Survey&sd=24-bit&sr=1366x768&vp=1910x1006&je=0&_u=aGBAgUAj~&jid=339363438&gjid=205290982&cid=174905245.1570454054&tid=UA-56526-36&_gid=83202746.1570454054&gtm=2wg9p05DQ9W2S&cd2=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&cd3=en-US&cd19=174905245.1570454054&z=1632910120
POST

200

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j79&tid=UA-56526-36&cid=174905245.1570454054&jid=339363438&gjid=205290982&_gid=83202746.1570454054&_u=aGBAgcAjAAAAAE~&z=1264715627
GET

200

https://www.google.com/pagead/1p-user-list/805150480/?random=1570454054551&cv=9&fst=1570453200000&num=1&guid=ON&eid=376635470&u_h=768&u_w=1366&u_ah=768&u_aw=1366&u_cd=24&u_his=1&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&gtm=2wg9p0&sendb=1&frm=0&url=https%3A%2F%2Fwww.surveymonkey.com%2Fr%2F%3Fsm%3DoFge_2B6nkvwAjnuc0jBcA_2BsTt1y6xj2rtF5CES_2B_2BZNwsjqvEcdgjKyvVhPUL8eq2b3mxAEhYFj91gZjYzNrobkIJm44gMAWLuSafbq3genAJhJ8GFuFKS1y5U7suuQv26mdBfN5TqvImnvj6hagB5jKhFJA9T4z6HDw4INZApS_2BDkxYsim9B2IfkSj3aZfzOSGKVjukP1fRr4ssEwRuqc3OJsGgIBZAXEeuEkxe796_2Fg_3D&tiba=RVCF%2FNewmine%20Fall%202019%20Returns%20Survey&async=1&fmt=3&is_vtc=1&random=3495838260&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
GET

200

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j79&tid=UA-56526-36&cid=174905245.1570454054&jid=339363438&_u=aGBAgcAjAAAAAE~&z=1354524612
GET

200 OK

https://www.surveymonkey.com/favicon1.ico
GET

200

https://js-agent.newrelic.com/nr-1130.min.js
GET

200

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                        <td class="survey-title-cell">
                            <h1 class="survey-title user-generated notranslate">
                                    <span class="title-text">
                                        
                                            RVCF/Newmine Fall 2019 Returns Survey
                                        
                                    </span>
                            </h1>
                        </td>
                    
                </tr>
                </tbody>
            </table>
        
    </div>
</div>



    <div class="page-title-container page-title-container-v3 clearfix">
        
            
            <div class="notranslate">
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                    <span class="page-title user-generated">
                    
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                    <div class="questions clearfix">

    

        <div class="question-click-shield" tabindex="-1" style="height: 228px; width: 896px; display: none;"></div><div class="question-row clearfix" tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
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                                *
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                            <span class="question-number notranslate">
                                1<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Can you identify the root cause of returns?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
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                    Yes
                    
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
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        </label>
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        </div>
        
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                OK
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                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
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                                *
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                            <span class="question-number notranslate">
                                2<span class="question-dot">.</span>
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                            <span class="user-generated notranslate">Do you survey customers post-return to identify reasons?</span>
                        
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                    Yes
                    
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                    No
                    
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
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                    Don't Know
                    
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    </div>
</div>
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                OK
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            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341647655" data-qnumber="3" data-qdispnumber="3" data-question-id="341647655" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341647655" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                3<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you have the ability to measure customer emotion and opinions about your product?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341647655_2256957287" name="341647655" type="radio" class="radio-button-input " value="2256957287">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341647655_2256957287">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341647655_2256957289" name="341647655" type="radio" class="radio-button-input " value="2256957289">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341647655_2256957289">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341647655_2256957293" name="341647655" type="radio" class="radio-button-input " value="2256957293">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341647655_2256957293">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341647655-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 165px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341648003" data-qnumber="4" data-qdispnumber="4" data-question-id="341648003" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341648003" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                4<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you study product reviews to determine and analyze any root causes such as fit, size, service delivery, or quality issues?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648003_2256701279" name="341648003" type="radio" class="radio-button-input " value="2256701279">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648003_2256701279">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648003_2256701280" name="341648003" type="radio" class="radio-button-input " value="2256701280">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648003_2256701280">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341648003-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 216px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
    
    ">

    <div id="question-field-341648333" data-qnumber="5" data-qdispnumber="5" data-question-id="341648333" class=" question-single-choice-radio qn question vertical_two_col">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341648333" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                5<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">If you are a merchandise supplier, do you provide a returns allowance in lieu of taking back product returns from the retailer?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2256961653" name="341648333" type="radio" class="radio-button-input " value="2256961653">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2256961653">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2256961654" name="341648333" type="radio" class="radio-button-input " value="2256961654">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2256961654">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2256961655" name="341648333" type="radio" class="radio-button-input " value="2256961655">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2256961655">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2256961656" name="341648333" type="radio" class="radio-button-input " value="2256961656">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2256961656">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648333_2271188077" name="341648333" type="radio" class="radio-button-input " value="2271188077">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648333_2271188077">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable to My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341648333-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341648752" data-qnumber="6" data-qdispnumber="6" data-question-id="341648752" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341648752" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                6<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">If you are a retailer, do you charge for return shipping?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648752_2256705526" name="341648752" type="radio" class="radio-button-input " value="2256705526">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648752_2256705526">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648752_2256705527" name="341648752" type="radio" class="radio-button-input " value="2256705527">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648752_2256705527">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341648752_2271189941" name="341648752" type="radio" class="radio-button-input " value="2271189941">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341648752_2271189941">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable to My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341648752-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341649115" data-qnumber="7" data-qdispnumber="7" data-question-id="341649115" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341649115" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                7<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you accept online returns for most products in store?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649115_2256974263" name="341649115" type="radio" class="radio-button-input " value="2256974263">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649115_2256974263">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649115_2256974264" name="341649115" type="radio" class="radio-button-input " value="2256974264">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649115_2256974264">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649115_2271191935" name="341649115" type="radio" class="radio-button-input " value="2271191935">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649115_2271191935">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable to My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341649115-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
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            </div><div class="question-click-shield" tabindex="-1" style="height: 140px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341649381" data-qnumber="8" data-qdispnumber="8" data-question-id="341649381" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341649381" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                8<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you use a 3PL to manage your returns?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649381_2256709355" name="341649381" type="radio" class="radio-button-input " value="2256709355">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649381_2256709355">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341649381_2256709356" name="341649381" type="radio" class="radio-button-input " value="2256709356">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341649381_2256709356">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341649381-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 191px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
    
    ">

    <div id="question-field-341650884" data-qnumber="9" data-qdispnumber="9" data-question-id="341650884" class=" question-single-choice-radio qn question vertical_two_col">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341650884" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                9<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">For e-commerce, how long on average from time customer ships before a return credit is issued?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2256717420" name="341650884" type="radio" class="radio-button-input " value="2256717420">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341650884_2256717420">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Immediate
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2271096405" name="341650884" type="radio" class="radio-button-input " value="2271096405">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341650884_2271096405">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    1-3 Days
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2256717421" name="341650884" type="radio" class="radio-button-input " value="2256717421">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341650884_2256717421">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    3-5 Days
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2256717423" name="341650884" type="radio" class="radio-button-input " value="2256717423">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    5 or More
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341650884_2256986752" name="341650884" type="radio" class="radio-button-input " value="2256986752">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341650884_2256986752">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341650884-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341651278" data-qnumber="10" data-qdispnumber="10" data-question-id="341651278" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341651278" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                10<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you have a defined set of return reason codes?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651278_2256994896" name="341651278" type="radio" class="radio-button-input " value="2256994896">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651278_2256994896">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651278_2256994897" name="341651278" type="radio" class="radio-button-input " value="2256994897">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651278_2256994897">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651278_2256994898" name="341651278" type="radio" class="radio-button-input " value="2256994898">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651278_2256994898">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341651278-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
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            </div><div class="question-click-shield" tabindex="-1" style="height: 184px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-343800390" data-qnumber="11" data-qdispnumber="11" data-question-id="343800390" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-343800390" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                11<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you capture reason codes for returns?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="343800390_2271098852" name="343800390" type="radio" class="radio-button-input " value="2271098852">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="343800390_2271098852">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="343800390_2271098853" name="343800390" type="radio" class="radio-button-input " value="2271098853">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="343800390_2271098853">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="343800390_2271098854" name="343800390" type="radio" class="radio-button-input " value="2271098854">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="343800390_2271098854">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="343800390-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 228px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341651604" data-qnumber="12" data-qdispnumber="12" data-question-id="341651604" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341651604" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                12<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you have confidence in the integrity of the return reason codes being reported?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651604_2256977296" name="341651604" type="radio" class="radio-button-input " value="2256977296">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651604_2256977296">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651604_2256977297" name="341651604" type="radio" class="radio-button-input " value="2256977297">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651604_2256977297">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651604_2256977298" name="341651604" type="radio" class="radio-button-input " value="2256977298">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651604_2256977298">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341651604_2256977299" name="341651604" type="radio" class="radio-button-input " value="2256977299">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341651604_2256977299">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
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                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 191px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
    
    ">

    <div id="question-field-341652472" data-qnumber="13" data-qdispnumber="13" data-question-id="341652472" class=" question-single-choice-radio qn question vertical_two_col">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341652472" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                13<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">In your brick and mortar establishments,&nbsp;&nbsp;do your store associates ask for the reason for the return?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2257007457" name="341652472" type="radio" class="radio-button-input " value="2257007457">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2257007457">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2257007458" name="341652472" type="radio" class="radio-button-input " value="2257007458">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2257007458">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2257007459" name="341652472" type="radio" class="radio-button-input " value="2257007459">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2257007459">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2257007460" name="341652472" type="radio" class="radio-button-input " value="2257007460">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2257007460">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652472_2271118040" name="341652472" type="radio" class="radio-button-input " value="2271118040">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652472_2271118040">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable To My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341652472-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
            </button>
            </div><div class="question-click-shield" tabindex="-1" style="height: 191px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
    
    ">

    <div id="question-field-341652721" data-qnumber="14" data-qdispnumber="14" data-question-id="341652721" class=" question-single-choice-radio qn question vertical_two_col">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341652721" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                14<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">For your e-commerce business, do you initiate returns online?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2257010108" name="341652721" type="radio" class="radio-button-input " value="2257010108">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2257010108">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2257010110" name="341652721" type="radio" class="radio-button-input " value="2257010110">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2257010110">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2257010112" name="341652721" type="radio" class="radio-button-input " value="2257010112">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2257010112">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
        
            <div class="answer-option-col
                            answer-option-col-2">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2257010114" name="341652721" type="radio" class="radio-button-input " value="2257010114">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2257010114">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652721_2271121738" name="341652721" type="radio" class="radio-button-input " value="2271121738">
        <label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="341652721_2271121738">
            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Not Applicable to My Business
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

                </div>
            </fieldset>
        
    </div>
</div>
            <button id="341652721-ok" class="new-button ok-button user-generated notranslate hide" type="submit">
                OK
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            </div><div class="question-click-shield" tabindex="-1" style="height: 228px; width: 896px;"></div><div class="question-row clearfix overlay
                   " tabindex="-1"><div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
    ">

    <div id="question-field-341652934" data-qnumber="15" data-qdispnumber="15" data-question-id="341652934" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341652934" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                15<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you require the customer to obtain a Return Authorization prior to accepting a return?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
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            <span class="radio-button-display ">
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652934_2257019327" name="341652934" type="radio" class="radio-button-input " value="2257019327">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341652934_2257019328" name="341652934" type="radio" class="radio-button-input " value="2257019328">
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            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
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        </div>
        
            </div>
        
    
    
    

    
    

    

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            </div><div class="question-click-shield" tabindex="-1" style="height: 228px; width: 896px;"></div><div class="question-row clearfix overlay
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                                *
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                            <span class="question-number notranslate">
                                16<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you track your return rates by style/item?</span>
                        
                    </h4>
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            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
                </span>
            

        </label>
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                            <span class="question-number notranslate">
                                17<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you review product return metrics w/trading partners?</span>
                        
                    </h4>
                </legend>
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            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
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        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

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                                *
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                            <span class="question-number notranslate">
                                18<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Do you alert trading partners to return issues?</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
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        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341654711_2257035398" name="341654711" type="radio" class="radio-button-input " value="2257035398">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341654711_2257035399" name="341654711" type="radio" class="radio-button-input " value="2257035399">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Sometimes
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

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            <span class="radio-button-display ">
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Don't Know
                    
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    ">

    <div id="question-field-341657762" data-qnumber="19" data-qdispnumber="19" data-question-id="341657762" class=" question-single-choice-radio qn question vertical">
        
        
            <h3 class="screenreader-only">Question Title</h3>
            <fieldset class=" question-fieldset" data-radio-button-group="">
                <legend class="question-legend">
                    
                    
                    <h4 id="question-title-341657762" class="question-title-container">
                        <span class="required-asterisk notranslate">
                                *
                            </span>

                        
                            <span class="question-number notranslate">
                                19<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Which of the following describes your organization</span>
                        
                    </h4>
                </legend>
                <div class="question-body clearfix notranslate ">
                    
    
    
        
            <div class="">
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341657762_2256759021" name="341657762" type="radio" class="radio-button-input " value="2256759021">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Merchandise Supplier - we sell product to retailers for resale
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341657762_2256759022" name="341657762" type="radio" class="radio-button-input " value="2256759022">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Retailer - we operate brick and mortar and/or on-line stores
                    
                </span>
            

        </label>
    </div>

        </div>
        
    
        
        <div class="answer-option-cell">
            
    
        
        
        
        
        
    

    

    

    
    

    <div data-sm-radio-button="" class="radio-button-container ">
        <input id="341657762_2256759023" name="341657762" type="radio" class="radio-button-input " value="2256759023">
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            <span class="radio-button-display ">
            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Cross-Channel - we sell product to retailers for resale and operate our own brand stores
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    

    
    

    

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                                *
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                            <span class="question-number notranslate">
                                20<span class="question-dot">.</span>
                            </span>
                        
                        
                            <span class="user-generated notranslate">Is there a category or product segment of returns that you find to be particularly challenging?</span>
                        
                    </h4>
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            </span>

            
                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    Yes
                    
                </span>
            

        </label>
    </div>

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    <div data-sm-radio-button="" class="radio-button-container ">
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                <span class="radio-button-label-text question-body-font-theme user-generated ">
                    No
                    
                </span>
            

        </label>
    </div>

        </div>
        
            </div>
        
    
    
    
        
        
        <div class="other-answer-container">
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                If yes, please elaborate
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