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<h5 class="mb-0">Riyadh - The Arena Hall, Granada District</h5>
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24 - 25 January 2024
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</div>
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<div><section class="hero">
<div class="numbers">
<div class="container">
<div class="row gy-4 wow animate__slideInUp" data-wow-duration="1s" style="visibility: hidden; animation-duration: 1s; animation-name: none;">
<div class="col-lg-3 col-6">
<div class="item">
<h3>+24</h3>
<div class="text">
<i class="fa-regular fa-person-chalkboard fa-lg"></i>
<span>Workshops</span>
</div>
</div>
</div>
<div class="col-lg-3 col-6">
<div class="item">
<h3>+40</h3>
<div class="text">
<i class="fa-regular fa-podium-star fs-4"></i>
<span>Expert speakers</span>
</div>
</div>
</div>
<div class="col-lg-3 col-6">
<div class="item">
<h3>+50</h3>
<div class="text">
<i class="fa-light fa-users fs-4"></i>
<span>Participating party</span>
</div>
</div>
</div>
<div class="col-lg-3 col-6">
<div class="item">
<h3>+30</h3>
<div class="text">
<i class="fa-light fa-bookmark fs-4"></i>
<span>Topics discussed</span>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<!-- start about-us -->
<section class="about-us-" id="experience-block">
<div class="container">
<div class="row">
<div class="col-12">
<div class="text-center up">
<div class="title wow animate__fadeIn" data-wow-duration="1s" style="visibility: hidden; animation-duration: 1s; animation-name: none;">
<h2> Get a different experience</h2>
</div>
<div class="buttons d-flex gap-3 justify-content-center">
<a href="https://cx.fateel.tech/events/1?lang=en" target="_blank" class="btn btn-warning"> Register for free</a>
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<div class="image wow animate__slideInDown" data-wow-duration="1.5s" style="visibility: hidden; animation-duration: 1.5s; animation-name: none;">
<img class="img-fluid" src="/themes/custom/custom_cxworld/assets/images/pattern.svg" alt="">
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</div>
</div>
</div>
</div>
</section>
<!-- start about-us -->
<section class="about-us" id="about">
<div class="container">
<div class="row align-items-center">
<div class="col-md-4">
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<img class="img-fluid" src="/sites/default/files/settings_images/A28A8294.png" alt="">
</div>
</div>
<div class="col-md-8">
<div class="title d-flex align-items-center justify-content-between">
<h2>About Forum</h2>
</div>
<div class="text mt-4 mt-md-0">
<p>
</p><p>The forum comes as one of the initiatives that contribute to raising the efficiency of services in the public and private sectors by facilitating the customer journey in a way that keeps pace with their aspirations and meets their desires. It also addresses several topics, including customer experience strategies, customer experience research and measurement, applications of artificial intelligence in managing the voice of the customer, and a number of topics of interest to different vital industries. A group of international specialists and experts in the field of customer experience participate in it. The concept of improving the customer experience is one of the concepts that is centered around people and their importance, in addition to their contribution to achieving the aspirations and goals of any facility and making people the basis and focus of change.</p>
<p></p>
</div>
</div>
</div>
</div>
</section>
<div>
<section class="speaker" id="speaker">
<div class="container-fluid">
<div class="row">
<div class="col-12">
<div class="title d-flex align-items-center justify-content-between">
<div class="speaker-title">
<h2>Speakers</h2>
<div class="position-relative w-max">
<div class="swiper-button-next button-next slick-arrow" style=""></div>
<div class="swiper-button-prev button-prev slick-arrow" style=""></div>
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<a href="/en/speakers">View all</a> </div>
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<div class="slick-list draggable"><div class="slick-track" style="opacity: 1; width: 19352px; transform: translate3d(-2596px, 0px, 0px); transition: transform 2500ms ease 0s;"><div class="staff-item slick-slide slick-cloned" data-slick-index="-8" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/264" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/IMG_0524_2.jpg?h=8ab04589&itok=SsQ2hvx3" alt="عقيل كدسه" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Aqeel Kadasah</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">PhD Researcher in tourism marketing and experience marketing</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">King Abdulaziz University</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="-7" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/300" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/Bara_Shamrookh_Photot__1_.jpeg?h=1cc82bee&itok=cSgDpRpy" alt="براء شمروخ" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Bara Shamrookh</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">UX Manager & Consultant</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Sharedtech</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="-6" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/308" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D8%B9%D8%A8%D8%AF%D8%A7%D9%84%D9%85%D8%AD%D8%B3%D9%86%20%D8%A7%D9%84%D9%85%D9%84%D8%AD%D9%85.jpeg?h=9d0ff62f&itok=R6DVni-n" alt="عبدالمحسن الملحم" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Abdulmohsen Al-Mulhem</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chief Marketing & Customer Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Bank Albilad</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="-5" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/309" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/DR%20NIKOLAOS%20TZOKAS.png?h=48d043e4&itok=EnPofXDy" alt="د. نيكولاوس تسوكاس" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Nikolaos Tzokas</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Professor of Marketing</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">MBSC</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="-4" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/323" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Thamer_Photo.jpg?h=86d109fe&itok=8SbddaHr" alt="ثامر باعظيم" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Thamer Baazeem</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chariman</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Marketing Association</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="-3" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/324" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/%D8%A7%D8%B3%D9%85%D8%A7%D8%B9%D9%8A%D9%84%20%D8%A7%D9%84%D8%B9%D8%A7%D9%86%D9%8A.jpg?h=7c497868&itok=fK1PzCyk" alt="اسماعيل العاني" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ismail Alani</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Board Member</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">KPMG</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="-2" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/325" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Ines%20Mateo.jpg?h=11df1ae2&itok=PV16_FBi" alt="Ines Mateo" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ines Mateo</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Principal at The Boston Consulting Group</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">BCG</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="-1" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/151" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Hassan.jpeg?h=7e0202cd&itok=lJGPzEfN" alt="Hassan Mohammad" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Hassan Amjad Mohammad</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chief Innovation Officer</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CXSA</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="0" aria-hidden="true" style="width: 236px;" tabindex="0">
<a class="link-a" href="/en/speakers/259" tabindex="0"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D9%85%D8%B9%D8%A7%D9%84%D9%8A%20%D8%A7%D9%84%D9%85%D9%87%D9%86%D8%AF%D8%B3%20%D9%85%D8%AD%D9%85%D8%AF%20%D8%A7%D9%84%D8%AC%D8%A7%D8%B3%D8%B1.jpg?h=686dcbfb&itok=tT8r7Fm5" alt="معالي المهندس محمد الجاسر" loading="lazy" width="140" height="140">
</div>
</div>
<h4>H.E. Eng. Mohammed Al Jasser </h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chairman</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Cipher</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="1" aria-hidden="true" style="width: 236px;" tabindex="0">
<a class="link-a" href="/en/speakers/302" tabindex="0"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D9%85%D8%B9%D8%A7%D9%84%D9%8A%20%D8%A7%D9%84%D9%85%D9%87%D9%86%D8%AF%D8%B3%20%D8%B9%D8%A8%D8%AF%D8%A7%D9%84%D9%84%D9%87%20%D8%A7%D9%84%D8%A8%D8%AF%D9%8A%D8%B1.jpg?h=c8fd380d&itok=IIasu4r2" alt="المهندس عبدالله البدير" loading="lazy" width="140" height="140">
</div>
</div>
<h4>H.E. Eng. Abdullah Albudair</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Vice Minister</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Ministry of Municipal and Rural Affairs and Housing</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="2" aria-hidden="true" style="width: 236px;" tabindex="0">
<a class="link-a" href="/en/speakers/328" tabindex="0"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/%D9%85%D8%B9%D8%A7%D9%84%D9%8A%20%D8%A7%D9%84%D9%85%D9%87%D9%86%D8%AF%D8%B3%20%D8%A3%D8%AD%D9%85%D8%AF%20%D8%A7%D9%84%D8%B5%D9%88%D9%8A%D8%A7%D9%86.jpg?h=bf235933&itok=CzThV_6v" alt="معالي المهندس أحمد الصويان" loading="lazy" width="140" height="140">
</div>
</div>
<h4>H. E. Eng. Ahmed Mohammed Alsuwaiyan</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Governor of DigitalGovernment Authority</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Digital Government Authority</div>
</div> </a>
</div><div class="staff-item slick-slide slick-current slick-active" data-slick-index="3" aria-hidden="false" style="width: 236px;" tabindex="0">
<a class="link-a" href="/en/speakers/206" tabindex="0"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/%D9%85%D8%A7%D8%AC%D8%AF%20%D8%A7%D9%84%D9%82%D8%B1%D8%B4%D9%8A_0.jpg?h=1604ae4e&itok=FUmkq12b" alt="ماجد القرشي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Majed Alqurashi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General Manager of Projects</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Eastern Provience Municipality</div>
</div> </a>
</div><div class="staff-item slick-slide slick-active" data-slick-index="4" aria-hidden="false" style="width: 236px;" tabindex="0">
<a class="link-a" href="/en/speakers/153" tabindex="0"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/httpswww.linkedin.comingordontredgold.jpg?h=95e21eba&itok=0BE-GJqs" alt="Gordon Tredgold" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Gordon Tredgold</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Leadership PrinciplesLLC</div>
</div> </a>
</div><div class="staff-item slick-slide slick-active" data-slick-index="5" aria-hidden="false" style="width: 236px;" tabindex="0">
<a class="link-a" href="/en/speakers/199" tabindex="0"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Usamah%20Ahmed%20Jan.jpeg?h=193b5c49&itok=3kgBh4WB" alt="Usamah Jan" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Usamah Jan</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Digital Advisor</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Nupco</div>
</div> </a>
</div><div class="staff-item slick-slide slick-active" data-slick-index="6" aria-hidden="false" style="width: 236px;" tabindex="0">
<a class="link-a" href="/en/node/91" tabindex="0"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/IMG_5270.jpeg?h=ec6105d2&itok=pDRcNGt7" alt="د. عبيد العبدلي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Obaid Al-Abdali</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Mazeej marketing consultancy</div>
</div> </a>
</div><div class="staff-item slick-slide slick-active" data-slick-index="7" aria-hidden="false" style="width: 236px;" tabindex="0">
<a class="link-a" href="/en/speakers/208" tabindex="0"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/%D8%BA%D8%A7%D8%AF%D8%A9%20%D8%A7%D9%84%D8%AF%D8%B1%D9%8A%D8%B3.png?h=3de48370&itok=U4Iia2w0" alt="غادة الدريس" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Ghada Aldrees</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General Manager of Visitor Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">National Events Center</div>
</div> </a>
</div><div class="staff-item slick-slide slick-active" data-slick-index="8" aria-hidden="false" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/305" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D8%AE%D8%A7%D9%84%D8%AF%20%D8%A7%D9%84%D8%B3%D9%84%D9%8A%D9%85%D8%A7%D9%86.jpg?h=f2d33511&itok=Fng8XdEg" alt="خالد السليمان" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Khalid Alsuliman</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Journalist and writer</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Saudi Society of Opinion Writers</div>
</div> </a>
</div><div class="staff-item slick-slide slick-active" data-slick-index="9" aria-hidden="false" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/303" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/Philippe%20Georgiou.jpeg?h=a7e6d17b&itok=u4Adjaqo" alt="Philippe Georgiou" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Philippe Georgiou </h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Founder & CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Wellness Arabia</div>
</div> </a>
</div><div class="staff-item slick-slide slick-active" data-slick-index="10" aria-hidden="false" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/149" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Joe_Macleod.jpeg?h=2a479378&itok=CZ_PI08E" alt="Macleod" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Joe Macleod</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Founder</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">andEnd</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="11" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/142" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/bbd81de4-f276-4923-8fc7-f60a203fbce9.jpeg?h=199d8c1f&itok=SfHZd5HY" alt="علي الزبيدي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ali Alzubaidi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">VP of Client Engagement</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Tamkeen Technologies</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="12" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/205" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Sandra_T_0105%C2%A9ivan_weiss_FULL__1___1__0.jpg?h=a1e1a043&itok=XvHYC7D2" alt="Sandra Thompson" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Sandra Thompson</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Founding Director</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Ei Evoluton</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="13" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/148" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/WhatsApp_Image_2023-08-30_at_18.24.37.jpg?h=61c13979&itok=6Bj1VXDt" alt="صالح العنزي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Saleh Alanezi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CX Director</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Tamkeen Technologies</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="14" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/152" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Charles_Bennett.jpeg?h=6189ac6c&itok=4J2s-Jj7" alt="Charles Bennett" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Charles Bennett</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CXSA</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="15" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/98" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-09/2_0.png?h=78b7a964&itok=Y2-w5U2v" alt="م.عبد الله الغامدي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Eng. Abdullah Al-Ghamdi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chairman</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Customer Experience Association</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="16" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/329" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Abdulaziz.jpg?h=6c83441f&itok=DwloBFVD" alt="المهندس عبدالعزيز الشمسان" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Eng. Abdulaziz Alshamsan</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CX World Forum</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="17" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/node/89" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-09/1_1.png?h=6c83441f&itok=ANL2sJ5s" alt="Kerry Bodine" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Kerry Bowden</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Bodine and Co.</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="18" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/271" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/SARI%20ABDULSALLAM%20ALOMAIM.jpeg?h=08f66884&itok=HyCe4yeG" alt="ساري العميم" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Sari Alomaim</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General manager of customer experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">MOMRAH</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="19" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/279" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/6M4A4563-1.jpg?h=8d9daf29&itok=xGMsQHa-" alt="عبدالله اليامي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Abdullah Alyami</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General Director of Customer Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Ministry of Human Resources & Social Development</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="20" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/150" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/httpswww.linkedin.cominolgabudieri.jpg?h=af5d09cb&itok=mCW0qgLV" alt="Olga Budieri" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Olga Budieri</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Head of Project Advisory and Learning</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CXSA</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="21" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/145" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/IMG_4497_0.jpeg?h=33e7b480&itok=nn_wnz3E" alt="عصام الدميني" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Esam Aldomaini</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Marketing consultant</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="22" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/146" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Screenshot_20221211-201108_Lensa.jpg?h=763b03a9&itok=lBse9BPH" alt="المهند السبيعي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Almohannad Alsbeai</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Dircetor Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Tweeq</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="23" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/143" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/00.png?h=250f0ec2&itok=7nI_dVUG" alt="طارق الغامدي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Tariq AlGhamdi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General Director of Client Care</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Ministry Of Tourism</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="24" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/node/88" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-09/1_0.png?h=78b7a964&itok=qi9pChqy" alt="د.محمد حطحوط" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Muhammad Hathut</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Marketing consultant</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="25" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/280" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/IMG_0056-1_copy.jpeg?h=a73ec617&itok=MLAd5YhO" alt="وجدان العيسى" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Wejdan Alessa</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Board Member</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Saudi Exhibition and Conference Association</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="26" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/207" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Ammar_Attar_Pic.jpg?h=93fa4828&itok=rUgPA2ds" alt="عمار عطار" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ammar Attar</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Waqf Manaafi</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="27" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/249" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Hammad_Khan_2_0.JPG?h=63f615a2&itok=p9hKQk3C" alt="Hammad Khan" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Hammad Khan</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Founder</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">LYFE/x (Tajarab Alhaya Design Consulting)</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="28" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/304" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D9%85%D8%B7%D9%84%D9%82%20%D8%A7%D9%84%D8%A8%D9%82%D9%85%D9%8A.jpg?h=b9f4ed89&itok=7PXFs_Nn" alt="مطلق البقمي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Mutlaq Albuqami</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Editor in Chief</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Maaal Business E-Newspaper</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="29" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/264" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/IMG_0524_2.jpg?h=8ab04589&itok=SsQ2hvx3" alt="عقيل كدسه" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Aqeel Kadasah</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">PhD Researcher in tourism marketing and experience marketing</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">King Abdulaziz University</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="30" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/300" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/Bara_Shamrookh_Photot__1_.jpeg?h=1cc82bee&itok=cSgDpRpy" alt="براء شمروخ" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Bara Shamrookh</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">UX Manager & Consultant</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Sharedtech</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="31" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/308" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D8%B9%D8%A8%D8%AF%D8%A7%D9%84%D9%85%D8%AD%D8%B3%D9%86%20%D8%A7%D9%84%D9%85%D9%84%D8%AD%D9%85.jpeg?h=9d0ff62f&itok=R6DVni-n" alt="عبدالمحسن الملحم" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Abdulmohsen Al-Mulhem</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chief Marketing & Customer Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Bank Albilad</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="32" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/309" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/DR%20NIKOLAOS%20TZOKAS.png?h=48d043e4&itok=EnPofXDy" alt="د. نيكولاوس تسوكاس" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Nikolaos Tzokas</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Professor of Marketing</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">MBSC</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="33" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/323" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Thamer_Photo.jpg?h=86d109fe&itok=8SbddaHr" alt="ثامر باعظيم" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Thamer Baazeem</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chariman</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Marketing Association</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="34" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/324" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/%D8%A7%D8%B3%D9%85%D8%A7%D8%B9%D9%8A%D9%84%20%D8%A7%D9%84%D8%B9%D8%A7%D9%86%D9%8A.jpg?h=7c497868&itok=fK1PzCyk" alt="اسماعيل العاني" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ismail Alani</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Board Member</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">KPMG</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="35" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/325" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Ines%20Mateo.jpg?h=11df1ae2&itok=PV16_FBi" alt="Ines Mateo" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ines Mateo</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Principal at The Boston Consulting Group</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">BCG</div>
</div> </a>
</div><div class="staff-item slick-slide" data-slick-index="36" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/151" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Hassan.jpeg?h=7e0202cd&itok=lJGPzEfN" alt="Hassan Mohammad" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Hassan Amjad Mohammad</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chief Innovation Officer</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CXSA</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="37" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/259" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D9%85%D8%B9%D8%A7%D9%84%D9%8A%20%D8%A7%D9%84%D9%85%D9%87%D9%86%D8%AF%D8%B3%20%D9%85%D8%AD%D9%85%D8%AF%20%D8%A7%D9%84%D8%AC%D8%A7%D8%B3%D8%B1.jpg?h=686dcbfb&itok=tT8r7Fm5" alt="معالي المهندس محمد الجاسر" loading="lazy" width="140" height="140">
</div>
</div>
<h4>H.E. Eng. Mohammed Al Jasser </h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chairman</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Cipher</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="38" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/302" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D9%85%D8%B9%D8%A7%D9%84%D9%8A%20%D8%A7%D9%84%D9%85%D9%87%D9%86%D8%AF%D8%B3%20%D8%B9%D8%A8%D8%AF%D8%A7%D9%84%D9%84%D9%87%20%D8%A7%D9%84%D8%A8%D8%AF%D9%8A%D8%B1.jpg?h=c8fd380d&itok=IIasu4r2" alt="المهندس عبدالله البدير" loading="lazy" width="140" height="140">
</div>
</div>
<h4>H.E. Eng. Abdullah Albudair</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Vice Minister</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Ministry of Municipal and Rural Affairs and Housing</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="39" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/328" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/%D9%85%D8%B9%D8%A7%D9%84%D9%8A%20%D8%A7%D9%84%D9%85%D9%87%D9%86%D8%AF%D8%B3%20%D8%A3%D8%AD%D9%85%D8%AF%20%D8%A7%D9%84%D8%B5%D9%88%D9%8A%D8%A7%D9%86.jpg?h=bf235933&itok=CzThV_6v" alt="معالي المهندس أحمد الصويان" loading="lazy" width="140" height="140">
</div>
</div>
<h4>H. E. Eng. Ahmed Mohammed Alsuwaiyan</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Governor of DigitalGovernment Authority</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Digital Government Authority</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="40" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/206" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/%D9%85%D8%A7%D8%AC%D8%AF%20%D8%A7%D9%84%D9%82%D8%B1%D8%B4%D9%8A_0.jpg?h=1604ae4e&itok=FUmkq12b" alt="ماجد القرشي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Majed Alqurashi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General Manager of Projects</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Eastern Provience Municipality</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="41" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/153" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/httpswww.linkedin.comingordontredgold.jpg?h=95e21eba&itok=0BE-GJqs" alt="Gordon Tredgold" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Gordon Tredgold</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Leadership PrinciplesLLC</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="42" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/199" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Usamah%20Ahmed%20Jan.jpeg?h=193b5c49&itok=3kgBh4WB" alt="Usamah Jan" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Usamah Jan</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Digital Advisor</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Nupco</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="43" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/node/91" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/IMG_5270.jpeg?h=ec6105d2&itok=pDRcNGt7" alt="د. عبيد العبدلي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Obaid Al-Abdali</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Mazeej marketing consultancy</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="44" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/208" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/%D8%BA%D8%A7%D8%AF%D8%A9%20%D8%A7%D9%84%D8%AF%D8%B1%D9%8A%D8%B3.png?h=3de48370&itok=U4Iia2w0" alt="غادة الدريس" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Ghada Aldrees</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General Manager of Visitor Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">National Events Center</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="45" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/305" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D8%AE%D8%A7%D9%84%D8%AF%20%D8%A7%D9%84%D8%B3%D9%84%D9%8A%D9%85%D8%A7%D9%86.jpg?h=f2d33511&itok=Fng8XdEg" alt="خالد السليمان" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Khalid Alsuliman</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Journalist and writer</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Saudi Society of Opinion Writers</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="46" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/303" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/Philippe%20Georgiou.jpeg?h=a7e6d17b&itok=u4Adjaqo" alt="Philippe Georgiou" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Philippe Georgiou </h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Founder & CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Wellness Arabia</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="47" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/149" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Joe_Macleod.jpeg?h=2a479378&itok=CZ_PI08E" alt="Macleod" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Joe Macleod</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Founder</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">andEnd</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="48" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/142" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/bbd81de4-f276-4923-8fc7-f60a203fbce9.jpeg?h=199d8c1f&itok=SfHZd5HY" alt="علي الزبيدي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ali Alzubaidi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">VP of Client Engagement</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Tamkeen Technologies</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="49" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/205" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Sandra_T_0105%C2%A9ivan_weiss_FULL__1___1__0.jpg?h=a1e1a043&itok=XvHYC7D2" alt="Sandra Thompson" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Sandra Thompson</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Founding Director</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Ei Evoluton</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="50" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/148" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/WhatsApp_Image_2023-08-30_at_18.24.37.jpg?h=61c13979&itok=6Bj1VXDt" alt="صالح العنزي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Saleh Alanezi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CX Director</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Tamkeen Technologies</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="51" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/152" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Charles_Bennett.jpeg?h=6189ac6c&itok=4J2s-Jj7" alt="Charles Bennett" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Charles Bennett</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CXSA</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="52" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/98" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-09/2_0.png?h=78b7a964&itok=Y2-w5U2v" alt="م.عبد الله الغامدي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Eng. Abdullah Al-Ghamdi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chairman</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Customer Experience Association</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="53" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/329" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Abdulaziz.jpg?h=6c83441f&itok=DwloBFVD" alt="المهندس عبدالعزيز الشمسان" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Eng. Abdulaziz Alshamsan</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CX World Forum</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="54" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/node/89" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-09/1_1.png?h=6c83441f&itok=ANL2sJ5s" alt="Kerry Bodine" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Kerry Bowden</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Bodine and Co.</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="55" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/271" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/SARI%20ABDULSALLAM%20ALOMAIM.jpeg?h=08f66884&itok=HyCe4yeG" alt="ساري العميم" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Sari Alomaim</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General manager of customer experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">MOMRAH</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="56" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/279" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/6M4A4563-1.jpg?h=8d9daf29&itok=xGMsQHa-" alt="عبدالله اليامي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Abdullah Alyami</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General Director of Customer Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Ministry of Human Resources & Social Development</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="57" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/150" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/httpswww.linkedin.cominolgabudieri.jpg?h=af5d09cb&itok=mCW0qgLV" alt="Olga Budieri" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Olga Budieri</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Head of Project Advisory and Learning</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CXSA</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="58" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/145" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/IMG_4497_0.jpeg?h=33e7b480&itok=nn_wnz3E" alt="عصام الدميني" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Esam Aldomaini</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Marketing consultant</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="59" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/146" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Screenshot_20221211-201108_Lensa.jpg?h=763b03a9&itok=lBse9BPH" alt="المهند السبيعي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Almohannad Alsbeai</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Dircetor Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Tweeq</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="60" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/143" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/00.png?h=250f0ec2&itok=7nI_dVUG" alt="طارق الغامدي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Tariq AlGhamdi</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">General Director of Client Care</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Ministry Of Tourism</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="61" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/node/88" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-09/1_0.png?h=78b7a964&itok=qi9pChqy" alt="د.محمد حطحوط" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Muhammad Hathut</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Marketing consultant</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="62" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/280" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/IMG_0056-1_copy.jpeg?h=a73ec617&itok=MLAd5YhO" alt="وجدان العيسى" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Wejdan Alessa</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Board Member</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Saudi Exhibition and Conference Association</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="63" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/207" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Ammar_Attar_Pic.jpg?h=93fa4828&itok=rUgPA2ds" alt="عمار عطار" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ammar Attar</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">CEO</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Waqf Manaafi</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="64" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/249" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Hammad_Khan_2_0.JPG?h=63f615a2&itok=p9hKQk3C" alt="Hammad Khan" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Hammad Khan</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Founder</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">LYFE/x (Tajarab Alhaya Design Consulting)</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="65" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/304" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D9%85%D8%B7%D9%84%D9%82%20%D8%A7%D9%84%D8%A8%D9%82%D9%85%D9%8A.jpg?h=b9f4ed89&itok=7PXFs_Nn" alt="مطلق البقمي" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Mutlaq Albuqami</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Editor in Chief</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Maaal Business E-Newspaper</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="66" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/264" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/IMG_0524_2.jpg?h=8ab04589&itok=SsQ2hvx3" alt="عقيل كدسه" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Aqeel Kadasah</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">PhD Researcher in tourism marketing and experience marketing</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">King Abdulaziz University</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="67" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/300" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/Bara_Shamrookh_Photot__1_.jpeg?h=1cc82bee&itok=cSgDpRpy" alt="براء شمروخ" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Bara Shamrookh</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">UX Manager & Consultant</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Sharedtech</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="68" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/308" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/%D8%B9%D8%A8%D8%AF%D8%A7%D9%84%D9%85%D8%AD%D8%B3%D9%86%20%D8%A7%D9%84%D9%85%D9%84%D8%AD%D9%85.jpeg?h=9d0ff62f&itok=R6DVni-n" alt="عبدالمحسن الملحم" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Abdulmohsen Al-Mulhem</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chief Marketing & Customer Experience</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Bank Albilad</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="69" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/309" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/DR%20NIKOLAOS%20TZOKAS.png?h=48d043e4&itok=EnPofXDy" alt="د. نيكولاوس تسوكاس" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Dr. Nikolaos Tzokas</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Professor of Marketing</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">MBSC</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="70" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/323" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Thamer_Photo.jpg?h=86d109fe&itok=8SbddaHr" alt="ثامر باعظيم" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Thamer Baazeem</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chariman</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">Marketing Association</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="71" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/324" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/%D8%A7%D8%B3%D9%85%D8%A7%D8%B9%D9%8A%D9%84%20%D8%A7%D9%84%D8%B9%D8%A7%D9%86%D9%8A.jpg?h=7c497868&itok=fK1PzCyk" alt="اسماعيل العاني" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ismail Alani</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Board Member</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">KPMG</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="72" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/325" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Ines%20Mateo.jpg?h=11df1ae2&itok=PV16_FBi" alt="Ines Mateo" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Ines Mateo</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Principal at The Boston Consulting Group</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">BCG</div>
</div> </a>
</div><div class="staff-item slick-slide slick-cloned" data-slick-index="73" id="" aria-hidden="true" style="width: 236px;" tabindex="-1">
<a class="link-a" href="/en/speakers/151" tabindex="-1"> <div class="text-center">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/Hassan.jpeg?h=7e0202cd&itok=lJGPzEfN" alt="Hassan Mohammad" loading="lazy" width="140" height="140">
</div>
</div>
<h4>Hassan Amjad Mohammad</h4>
<div class="field field--name-field-affiliated-classification field--type-entity-reference field--label-hidden field__item">Chief Innovation Officer</div>
<div class="field field--name-field-employer field--type-string field--label-hidden field__item">CXSA</div>
</div> </a>
</div></div></div>
</div>
</div>
</div>
</section>
</div>
<section class="schedule bg-gray py-5" id="schedule">
<div class="container">
<div class="row">
<div class="col-12">
<div class="title">
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<h2>Work schedule</h2>
<div class="more-link btn btn-secondary views-links">
<a href="/en/events-schedule">View all</a> </div>
</div>
<p>
Forum with the best international and regional speakers, an exhibition accompanying the most prominent companies and technologies in customer experience - Saudi Customer Experience Awards Ceremony
</p>
</div>
<ul class="nav nav-tabs" id="myTab" role="tablist">
<li class="nav-item" role="presentation">
<button class="nav-link first-day active " value="2024-01-24">
<h5>Day 1</h5>
<h6>24 January, 2024</h6>
</button>
</li>
<li class="nav-item" role="presentation">
<button class="nav-link " value="2024-01-25">
<h5>Day 2</h5>
<h6>25 January, 2024</h6>
</button>
</li>
</ul>
<div class="views-element-container"> <div class="view view-events-schedule view-id-events_schedule view-display-id-block js-view-dom-id-111b9ebbf450fec7db599b16be6074a5f88cb37979f72e41c4ce6671f26bf64d" data-once="ajax-pager">
<div class="event-exposed-filter">
<form class="views-exposed-form bef-exposed-form" data-drupal-selector="views-exposed-form-events-schedule-block" action="/en/companion" method="get" id="views-exposed-form-events-schedule-block" accept-charset="UTF-8" data-once="exposed-form">
<div class="row">
<div class="col-12">
<div class="filter d-flex gap-3">
<div class="js-form-item js-form-type-textfield form-type-textfield js-form-item-event-date form-item-event-date mb-3">
<label for="edit-event-date--2">تاريخ الفعالية (field_event_date)</label>
<input class="bef-datepicker form-control hasDatepicker" autocomplete="off" data-drupal-selector="edit-event-date" type="text" id="edit-event-date--2" name="event_date" value="" size="30" maxlength="128">
</div>
<div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper mb-3" id="edit-actions--2"><input data-drupal-selector="edit-submit-events-schedule-2" type="submit" id="edit-submit-events-schedule--2" value="Apply" class="button js-form-submit form-submit btn btn-primary form-control">
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</form>
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<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">10:00
-
10:10</div>
</div>
<a href="/en/events-schedule/166">
<p><span class="field field--name-title field--type-string field--label-hidden">Welcome and Introduction from H.E. Eng Mohammed Al-Jasser </span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">10:15
-
10:25</div>
</div>
<a href="/en/events-schedule/167">
<p><span class="field field--name-title field--type-string field--label-hidden">Welcome Address - Brief about the Forum and the covered topics and the vision</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">10:30
-
10:55</div>
</div>
<a href="/en/events-schedule/169">
<p><span class="field field--name-title field--type-string field--label-hidden">The Implications of a rapidly changing Experience Economy - the good, the bad and the downright ugly!</span>
</p>
</a>
</div>
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</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">11:00
-
11:45</div>
</div>
<a href="/en/events-schedule/170">
<p><span class="field field--name-title field--type-string field--label-hidden">Beneficiary -First as a concept in developing services in the Government Sector </span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">12:00
-
12:15</div>
</div>
<a href="/en/events-schedule/202">
<p><span class="field field--name-title field--type-string field--label-hidden">Honoring sponsors and participants</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
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<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">12:20
-
12:50</div>
</div>
<a href="/en/events-schedule/172">
<p><span class="field field--name-title field--type-string field--label-hidden">Coffee Break & Dhuhr Prayer</span>
</p>
</a>
</div>
</li>
</div>
<div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">13:40
-
14:15</div>
</div>
<a href="/en/events-schedule/174">
<p><span class="field field--name-title field--type-string field--label-hidden">Customer Centricity in Governments</span>
</p>
</a>
</div>
</li>
</div>
<div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">14:20
-
14:50</div>
</div>
<a href="/en/events-schedule/177">
<p><span class="field field--name-title field--type-string field--label-hidden">Student Experience: Forward-looking and Forward-thinking</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
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<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">14:55
-
15:30</div>
</div>
<a href="/en/events-schedule/178">
<p><span class="field field--name-title field--type-string field--label-hidden">The Psychology Element of the Employee Experience</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">15:35
-
15:50</div>
</div>
<a href="/en/events-schedule/176">
<p><span class="field field--name-title field--type-string field--label-hidden">Asr Prayers</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
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<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">17:05
-
17:30</div>
</div>
<a href="/en/events-schedule/181">
<p><span class="field field--name-title field--type-string field--label-hidden">CX is not what you think, Find out how neuroscience can help us deliver more effective Customer Experience programmes </span>
</p>
</a>
</div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">17:35
-
18:00</div>
</div>
<a href="/en/events-schedule/180">
<p><span class="field field--name-title field--type-string field--label-hidden">The Lies You — Yes, You — Tell With Data, Analysis of incorrect data usage in CX field — and tangible steps for becoming a data truth teller</span>
</p>
</a>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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<div class="date">09:15
-
09:40</div>
</div>
<a href="/en/events-schedule/310">
<p><span class="field field--name-title field--type-string field--label-hidden">Memory in Customer Experience</span>
</p>
</a>
</div>
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</div>
<div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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<i class="fa-light fa-calendar-days"></i>
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<div class="date">10:10
-
10:45</div>
</div>
<a href="/en/events-schedule/183">
<p><span class="field field--name-title field--type-string field--label-hidden">People are the key integrator and differentiator in Visitor Experience. How do you develop them to be amongst the best ?</span>
</p>
</a>
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<div class="d-flex align-items-center gap-2">
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<div class="date">10:50
-
11:10</div>
</div>
<a href="/en/events-schedule/201">
<p><span class="field field--name-title field--type-string field--label-hidden">Moving from Technology Innovation to People Driven Innovation. Designing ends and futures, Skills in creativity, imagination & Innovation that they won't teach you in traditional CX or Business School</span>
</p>
</a>
</div>
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</div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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<div class="date">11:15
-
11:55</div>
</div>
<a href="/en/events-schedule/185">
<p><span class="field field--name-title field--type-string field--label-hidden">The most interesting innovation ideas that have arisen in 2023 and how we can apply to our organisations</span>
</p>
</a>
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<div class="content">
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<div class="date">12:00
-
12:30</div>
</div>
<a href="/en/events-schedule/188">
<p><span class="field field--name-title field--type-string field--label-hidden">The role of media in improving the beneficiary’s experience </span>
</p>
</a>
</div>
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</div>
<div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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<div class="date">12:30
-
12:55</div>
</div>
<a href="/en/events-schedule/187">
<p><span class="field field--name-title field--type-string field--label-hidden">Dhuhr Prayer</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">13:00
-
13:15</div>
</div>
<a href="/en/events-schedule/186">
<p><span class="field field--name-title field--type-string field--label-hidden">Honoring participating companies and sponsors</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">13:20
-
13:50</div>
</div>
<a href="/en/events-schedule/189">
<p><span class="field field--name-title field--type-string field--label-hidden">What will Artificial Intelligence really give CX in the next 2 years ? </span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">13:55
-
14:15</div>
</div>
<a href="/en/events-schedule/190">
<p><span class="field field--name-title field--type-string field--label-hidden">Marketing Psychology, Winning the Customers Heart</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">14:20
-
14:50</div>
</div>
<a href="/en/events-schedule/191">
<p><span class="field field--name-title field--type-string field--label-hidden">Customer Experience in the Government Sector</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">14:55
-
15:25</div>
</div>
<a href="/en/events-schedule/193">
<p><span class="field field--name-title field--type-string field--label-hidden">Customer experience and its impact on the non-profit sector</span>
</p>
</a>
</div>
</li>
</div>
<div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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</div>
<div class="date">15:30
-
16:00</div>
</div>
<a href="/en/events-schedule/192">
<p><span class="field field--name-title field--type-string field--label-hidden">Asr Prayers</span>
</p>
</a>
</div>
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</div>
<div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">16:05
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16:25</div>
</div>
<a href="/en/events-schedule/194">
<p><span class="field field--name-title field--type-string field--label-hidden">Igniting performance, The FAST way to drive results through CX Leadership and People Engagement</span>
</p>
</a>
</div>
</li>
</div>
<div>
<li>
<div class="content">
<div class="d-flex align-items-center gap-2">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
<div class="date">16:30
-
17:00</div>
</div>
<a href="/en/events-schedule/195">
<p><span class="field field--name-title field--type-string field--label-hidden">Human-centered cities and its impact on the quality of life and human experience</span>
</p>
</a>
</div>
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</div>
<div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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</div>
<div class="date">17:00
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17:15</div>
</div>
<a href="/en/events-schedule/196">
<p><span class="field field--name-title field--type-string field--label-hidden">Closing CX World Forum</span>
</p>
</a>
</div>
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</div>
<div>
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<div class="content">
<div class="d-flex align-items-center gap-2">
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</div>
<div class="date">18:00
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22:00</div>
</div>
<a href="/en/events-schedule/197">
<p><span class="field field--name-title field--type-string field--label-hidden">Saudi Customer Experience Awards Ceremony</span>
</p>
</a>
</div>
<div class="more-link btn btn-secondary event-btn">
<a href="https://saudicxa.com/book-now" target="_blank">Book now</a>
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</li>
</div>
</ul>
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</div>
</div>
</div>
</div>
</div>
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<div><section class="workshop-block">
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<h2>
<p>Workshop</p>
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<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-12/Hatem%20Kameli%2C%20Ressal%20-%20photo%20%281%29.jpg?h=f5cf188e&itok=nrxlRYkw" alt="حاتم كاملي" loading="lazy" width="140" height="140">
</div>
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<div class="d-flex flex-column align-items-center gap-3">
<a href="/en/events-schedule/320">
<h3>The Power of Rewards How to Create Happiness and…</h3>
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Hatem Kameli
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</div>
2024-01-24
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<i class="fa-light fa-clock"></i>
</div>
<div class="date">12:30
-
13:30</div>
</div>
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Paid event
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<div class="field field--name-field-language field--type-entity-reference field--label-hidden field__item">English</div>
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<div class="field field--name-field-workshop-place field--type-entity-reference field--label-hidden field__item">Hall number 1</div>
</div>
</div>
</div>
<div class="more-link btn btn-secondary event-btn">
<a target="_blank" href="https://cxworld.sa/">SOON</a>
</div>
</div>
</div>
</div>
<div class="col-12 col-md-3">
<div class="card-details wrapper-workshop-companion node-typeworkshop">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-10/IMG_4497_0.jpeg?h=33e7b480&itok=nn_wnz3E" alt="عصام الدميني" loading="lazy" width="140" height="140">
</div>
</div>
<div class="d-flex flex-column align-items-center gap-3">
<a href="/en/events-schedule/294">
<h3>Marketing Psychology Winning the Customer s Heart </h3>
</a>
<div class="d-flex flex-column w-100 gap-3 card-workshop--info">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-user-headset"></i>
</div>
Esam Aldomaini
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<div class="icon">
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</div>
2024-01-24
</div>
<div class="details-item">
<div class="icon">
<i class="fa-light fa-clock"></i>
</div>
<div class="date">16:15
-
17:15</div>
</div>
</div>
<div class="workshop-card">
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<div class="icon">
<i class="fa-light fa-circle-dollar"></i>
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Paid event
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<i class="fa-light fa-language"></i>
</div>
<div class="field field--name-field-language field--type-entity-reference field--label-hidden field__item">Arabic</div>
</div>
<div class="details-item">
<div class="icon">
<i class="fa-light fa-location"></i>
</div>
<div class="field field--name-field-workshop-place field--type-entity-reference field--label-hidden field__item">Hall number 1</div>
</div>
</div>
</div>
<div class="more-link btn btn-secondary event-btn">
<a target="_blank" href="https://cx.fateel.tech/events/4?lang=en">Register</a>
</div>
</div>
</div>
</div>
<div class="col-12 col-md-3">
<div class="card-details wrapper-workshop-companion node-typeworkshop">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/Abdulaziz%2C%20Bukhari.jpg?h=9078995c&itok=LNrr8Bc6" alt="عبدالعزيز بخاري" loading="lazy" width="140" height="140">
</div>
</div>
<div class="d-flex flex-column align-items-center gap-3">
<a href="/en/events-schedule/287">
<h3>Business strategic compass</h3>
</a>
<div class="d-flex flex-column w-100 gap-3 card-workshop--info">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-user-headset"></i>
</div>
Abdulaziz Bukhari
</div>
<div class="workshop-card">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
2024-01-25
</div>
<div class="details-item">
<div class="icon">
<i class="fa-light fa-clock"></i>
</div>
<div class="date">10:45
-
11:45</div>
</div>
</div>
<div class="workshop-card">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-circle-dollar"></i>
</div>
Paid event
</div>
</div>
<div class="workshop-card">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-language"></i>
</div>
<div class="field field--name-field-language field--type-entity-reference field--label-hidden field__item">Arabic</div>
</div>
<div class="details-item">
<div class="icon">
<i class="fa-light fa-location"></i>
</div>
<div class="field field--name-field-workshop-place field--type-entity-reference field--label-hidden field__item">Hall number 1</div>
</div>
</div>
</div>
<div class="more-link btn btn-secondary event-btn">
<a target="_blank" href="https://cx.fateel.tech/events/6?lang=en">Register</a>
</div>
</div>
</div>
</div>
<div class="col-12 col-md-3">
<div class="card-details wrapper-workshop-companion node-typeworkshop">
<div class="image">
<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img class="person image-style-staff-card" src="/sites/default/files/styles/staff_card/public/2023-11/IMG_0524_2.jpg?h=8ab04589&itok=SsQ2hvx3" alt="عقيل كدسه" loading="lazy" width="140" height="140">
</div>
</div>
<div class="d-flex flex-column align-items-center gap-3">
<a href="/en/events-schedule/268">
<h3>Sensory effect on building the brand</h3>
</a>
<div class="d-flex flex-column w-100 gap-3 card-workshop--info">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-user-headset"></i>
</div>
Aqeel Kadasah
</div>
<div class="workshop-card">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-calendar-days"></i>
</div>
2024-01-25
</div>
<div class="details-item">
<div class="icon">
<i class="fa-light fa-clock"></i>
</div>
<div class="date">17:00
-
18:00</div>
</div>
</div>
<div class="workshop-card">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-circle-dollar"></i>
</div>
Paid event
</div>
</div>
<div class="workshop-card">
<div class="details-item">
<div class="icon">
<i class="fa-light fa-language"></i>
</div>
<div class="field field--name-field-language field--type-entity-reference field--label-hidden field__item">Arabic</div>
</div>
<div class="details-item">
<div class="icon">
<i class="fa-light fa-location"></i>
</div>
<div class="field field--name-field-workshop-place field--type-entity-reference field--label-hidden field__item">Hall number 1</div>
</div>
</div>
</div>
<div class="more-link btn btn-secondary event-btn">
<a target="_blank" href="https://cx.fateel.tech/events/9?lang=en">Register</a>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
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<section class="news bg-gray">
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<h2><p>Latest news</p></h2>
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<img src="/sites/default/files/styles/new_responsive/public/2023-10/%D8%A7%D8%AA%D9%81%D8%A7%D9%82%D9%8A%D8%A9_0.jpg?itok=LVyiyvTN" alt="اتفاقية" class="news-responsive-image news-br-first">
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<img src="/sites/default/files/styles/news_card/public/2023-10/%D8%A7%D8%AA%D9%81%D8%A7%D9%82%D9%8A%D8%A9_0.jpg?itok=Y99Sm5AT" alt="اتفاقية" loading="lazy" class="image-style-news-card" width="272" height="252">
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<span>
<time datetime="2023-09-21T07:56:16+00:00" class="datetime">2023-09-21</time>
</span>
</div>
</a><a href="" class="h-100"> </a><h4 class="card-title"><a href="" class="h-100"></a><a href="/en/news/132" hreflang="en">The Customer Experience World Forum signs an agreement with…</a></h4>
<p class="card-text">
</p><p>In an important step to support and develop the customer experience industry in the Kingdom of Saudi Arabia, the World...</p><p></p>
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</div>
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<div class="col-lg-8">
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<img src="/sites/default/files/styles/news_card/public/2023-10/%D8%AA%D8%AF%D8%B4%D9%8A%D9%86%20%D8%AC%D8%A7%D8%A6%D8%B2%D8%A9%20%D8%AA%D8%AC%D8%B1%D8%A8%D8%A9%20%D8%A7%D9%84%D8%B9%D9%85%D9%8A%D9%84%20%D8%A7%D9%84%D8%B3%D8%B9%D9%88%D8%AF%D9%8A%D8%A92.jpg?itok=dPjmp4ic" alt="جائزة تجربة العميل السعودية" class="news-responsive-image news-br-second">
<div class="new-disktop-image">
<img src="/sites/default/files/styles/news_card/public/2023-10/%D8%AA%D8%AF%D8%B4%D9%8A%D9%86%20%D8%AC%D8%A7%D8%A6%D8%B2%D8%A9%20%D8%AA%D8%AC%D8%B1%D8%A8%D8%A9%20%D8%A7%D9%84%D8%B9%D9%85%D9%8A%D9%84%20%D8%A7%D9%84%D8%B3%D8%B9%D9%88%D8%AF%D9%8A%D8%A92.jpg?itok=dPjmp4ic" alt="جائزة تجربة العميل السعودية" loading="lazy" class="image-style-news-card" width="272" height="252">
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<div class="col-lg-8 col-md-7">
<div class="card-body">
<div class="date">
<i class="fa-light fa-calendar-days"></i>
<span><time datetime="2023-09-21T07:55:56+00:00" class="datetime">2023-09-21</time>
</span>
</div>
<a href=""></a><h4 class="card-title"><a href="">
</a><a href="/en/news/134" hreflang="en">The World of Customer Experience Forum launches the Saudi…
</a></h4>
<p class="card-text">
</p><p>The Saudi Customer Experience Awards celebrate and honour the excellence of professionals and organizations throughout the Kingdom of Saudi Arabia...</p><p></p>
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</div>
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</section>
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<h2><p>Gallery</p></h2>
<p>The most prominent events in pictures<br><br>The previous edition of the World Customer Experience Forum was an important event that contributed to raising awareness of the importance of customer experience in Saudi Arabia. The forum also provided a set of ideas and insights that can help businesses improve their customer experience and achieve success</p>
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<a class="image glightbox2" href="/sites/default/files/2023-10/A28A78901.jpg">
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<h2>
Partners and sponsors
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<ul><li><a href="https://cxworld.sa/en/front" id="edit-field-tpc-type-value-all" name="field_tpc_type_value[All]" class="bef-link bef-link--selected">All</a> </li><li><a href="https://cxworld.sa/en/front?field_tpc_type_value=partner" id="edit-field-tpc-type-value-partner" name="field_tpc_type_value[partner]" class="bef-link">Partner</a> </li><li><a href="https://cxworld.sa/en/front?field_tpc_type_value=sponsor" id="edit-field-tpc-type-value-sponsor" name="field_tpc_type_value[sponsor]" class="bef-link">Sponser</a></li></ul> </div>
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<h3 class="mt-3">Official Partner</h3>
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<a href="https://mc.gov.sa/" target="_blank">
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<div class="images d-grid">
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<a href="https://lucidya.com/" target="_blank">
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</a>
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</div>
<h3 class="mt-3">Strategic Sponsor</h3>
<div class="images d-grid">
<div class="image wow animate__fadeIn" data-wow-duration="1.2s" style="visibility: hidden; animation-duration: 1.2s; animation-name: none;">
<a href="http://www.etisal-int.com/" target="_blank">
<img src="/sites/default/files/styles/partners_xl/public/2023-11/Etisal%20Logo%20-%2020%20years%20V1.1%20%28002%29.png?itok=tH7tNcgL" alt="" class="image-style-partners-xl">
</a>
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<a href="https://www.sharedtech.com.sa/" target="_blank">
<img src="/sites/default/files/styles/partners_xl/public/2023-10/SharedTech.png?itok=oZfm8tlE" alt="" class="image-style-partners-xl">
</a>
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<a href="https://www.newmetrics.net/" target="_blank">
<img src="/sites/default/files/styles/partners_xl/public/2023-12/_nxgxLxY.png?itok=UsiAzdq0" alt="" class="image-style-partners-xl">
</a>
</div>
<div class="image wow animate__fadeIn" data-wow-duration="1.2s" style="visibility: hidden; animation-duration: 1.2s; animation-name: none;">
<a href="https://nec.gov.sa/" target="_blank">
<img src="/sites/default/files/styles/partners_xl/public/2023-12/%D8%A7%D9%84%D9%85%D8%B1%D9%83%D8%B2%20%D8%A7%D9%84%D9%88%D8%B7%D9%86%D9%8A%20%D9%84%D9%84%D9%81%D8%B9%D8%A7%D9%84%D9%8A%D8%A7%D8%AA.png?itok=L_CMcUIE" alt="" class="image-style-partners-xl">
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<a href="https://2p.com.sa/" target="_blank">
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</div>
</div>
<h3 class="mt-3">CX Sponsor</h3>
<div class="images d-grid">
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<a href="https://survey2connect.com/" target="_blank">
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<h3 class="mt-3">Technical Sponsor</h3>
<div class="images d-grid">
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<a href="https://www.kantar.com/" target="_blank">
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<h3 class="mt-3">Media Sponsor</h3>
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<a href="https://fadenmedia.com/" target="_blank">
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<a href="https://www.intellaworld.com/" target="_blank">
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<h3 class="mt-3">Supportive Partner</h3>
<div class="images d-grid">
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<a href="https://saudicxa.com/" target="_blank">
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<a href="https://intellicon-me.com/" target="_blank">
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<h3 class="mt-3">Knowledge Partners</h3>
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<a href="https://www.innowex.com/ar" target="_blank">
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<a href="https://www.cxplus.biz/" target="_blank">
<img src="/sites/default/files/styles/partners_sm/public/2023-12/CX_PLUS_PNG__0.png?itok=ynoL2kPo" alt="" class="image-style-partners-sm">
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<div class="location">
<h2>Location</h2>
<p>
Imam Abdullah bin Saud bin Abdulaziz Road, Granada, Riyadh 13241
</p>
<h3>Hall name</h3>
<p>
The Arena Riyadh Venue
</p>
<i class="fa-solid fa-location-dot"></i><a target="_blank" href="https://maps.app.goo.gl/wXm7gLttCqixhLg6A">View Map </a>
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<h2>Plan your trip</h2>
<p>We help you in making excellent plans for your trip by preparing specialized programs according to your choices in order to make full use of your time effectively</p>
</div>
<div class="plan d-flex flex-column flex-md-row justify-content-center align-items-center">
<div class="item">
<div class="image">
<img class="img-fluid" src="/themes/custom/custom_cxworld/assets/images/airplane (1) 1.svg" alt="">
</div>
<p>Reservations and flights</p>
</div>
<div class="icon">
<img class="img-fluid" src="/themes/custom/custom_cxworld/assets/images/Vector.svg" alt="">
</div>
<div class="item">
<div class="image">
<img class="img-fluid" src="/themes/custom/custom_cxworld/assets/images/resort 1.svg" alt="">
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<p>Housing and accommodation</p>
</div>
<div class="icon">
<img class="img-fluid" src="/themes/custom/custom_cxworld/assets/images/Vector.svg" alt="">
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<div class="item">
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<p>Accompanying events</p>
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</div>
<a href="https://cxworld.sa/en/plan" class="btn btn-primary">Plan your trip now</a>
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<h5 class="modal-title" id="voiceModalLabel">Voice Commands</h5>
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<button class="pulse-button">
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<div class="voice-text">
<p>This new feature enables you to direct voice commands to the gateway, and the gateway will interact with you according to the voice command you directed.</p><h3>You can use the following commands:</h3><ul><li>You can pronounce the name of the page directly, for example:</li><li>(News, Events, Frequently Asked Questions)</li><li>You can return to the previous page by starting by saying (Go back)</li><li>You can go to the main page by starting by saying (Home)</li><li>You can search directly by starting by saying (Search for) and then the search words Example:</li><li>( Search for Customer Experience Forum)</li></ul>
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