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Last Checked: Aug 29, 2023, 04:15 EDT
| IP Address: | 54.213.143.44 |
| ASN #: | AS16509 AMAZON-02, US |
| Location: | Unknown, Unknown, Unknown |
| URL Reputation: |
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<li><a href="/services-list">Solutions, Services and Software</a></li>
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<li><a href="/how-we-will-work-with-you">How we work with our Clients</a></li>
<li class="dropdown dropdown-submenu">
<a class="dropdown-toggle" data-toggle="dropdown" href="#">FAQ <span class="caret"></span></a>
<ul class="dropdown-menu">
<li><a href="/manage-account/faqs">To Pay a Debt</a></li>
<li><a href="/faqs">Clients</a></li>
</ul>
</li>
<li class="dropdown dropdown-submenu">
<a class="dropdown-toggle" data-toggle="dropdown" href="#">Contact Us <span class="caret"></span></a>
<ul class="dropdown-menu">
<li><a href="/manage-account/faqs">To Pay a Debt</a></li>
<li><a href="/contact-us">Clients</a></li>
</ul>
</li>
<li><a href="/clientweb-demo">ClientWeb Demo</a></li>
</ul>
</li>
<li><a href="/contact-us">Contact Us</a></li>
<li class="dropdown">
<a href="#" class="dropdown-toggle" data-toggle="dropdown">Solutions <span class="caret"></span></a>
<ul class="dropdown-menu">
<li><a href="/solutions/customer-care">Branded Lettering & Call Centre Support</a></li>
<li><a href="/final-notice-and-dunning-letters">Final Notice and Dunning Letters</a></li>
<li><a href="/solutions/receivables-management">Receivables Management</a></li>
<li><a href="/solutions/debt-recovery">Debt Recovery</a></li>
<li><a href="/solutions/business-support">Business Support Services</a></li>
<li><a href="/solutions/it-and-application-services">IT & Application Services</a></li>
<li><a href="/solutions/software-solutions">Software Solutions</a></li>
<li><a href="/services/insolvency-practitioners-support-services">Support for Insolvency Practitioners</a></li>
<li><a href="/services-list">Full List of Services</a></li>
</ul>
</li>
<li class="dropdown">
<a href="#" class="dropdown-toggle" data-toggle="dropdown">News <span class="caret"></span></a>
<ul class="dropdown-menu">
<li><a href="/news">Blog</a></li>
</ul>
</li>
<li class="mobileMenuOnly"><a href="/manage-account">Manage Account</a></li>
<li class="mobileMenuOnly"><a href="/manage-account/make-a-payment">Make a Payment</a></li>
<li class="homepage-clientweb-button-container"><a class="homepage-clientweb-button" href="https://clientweb.controlaccount.com">ClientWeb</a></li>
</ul>
</div><!-- /.navbar-collapse -->
</div><!-- /.container-fluid -->
</nav>
<div class="page-banner swish-only hidden-print">
<img src="/images/swish-transparent-white.png">
</div>
<div class="divMainContent">
<style>
/*--------------------------*/
@media (max-width: 480px) {
#EuroTrnsf {
margin-top: 15px;
}
}
/*--------------------------*/
.btn-wider{width: 12em; margin: 0.5em;}
/*--------------------------*/
.clsQryHr{
display: inline-block;
width: 100%;
border-bottom: 1px solid black;
}
/*--------------------------*/
#divAccMenu .row .form-control,
#divAccMenu .row:not(#divlogQryHd),
#divAccMenu .row:not(:last-child),
#mdlAccLogin .row:not(:last-child){margin-bottom: 0.5em;}
#divAccMenu .row .input-group .form-control{margin-bottom:0;}
/*--------------------------*/
#clsDivSections .panel-heading{
border-bottom: 0 !important;
}
/*--------------------------*/
#divAccBtns{
display:flex;
flex-direction: row;
flex-wrap: wrap;
justify-content: space-between;
margin-left:-1em;
}
#divAccBtns a{
margin-top: 1em;
margin-left: 1em;
flex: 1 0 auto;
padding: 6px 7px;
}
/*--------------------------*/
.clsSpnHlghtDate,
.clsSpnHlghtCurr{
color: black;
font-weight: bold;
}
/*--------------------------*/
.clsPaymentPlan {
border: 1px solid #ddd;
padding: 0 1em;
}
.clsPaymentPlan span[name="printIcon"],
span[name="printIcon"]{
cursor:pointer;
color: black !important;
}
/*--------------------------*/
.clsPaymentPlan .clsInstalOpt{
color: #006699;
font-weight: bold;
}
/*--------------------------*/
.popup,
.spnPopupText{
position: absolute;
font-size: smaller;
background: #C9302C;
color: white;
text-align:center;
border-radius: 6px;
padding: 2px;
width: 90%;
opacity: 1;
z-index: 2;
user-select: none;
-webkit-user-select: none;
-moz-user-select: none;
-ms-user-select: none;
}
.caBlue {
color: #006699;
}
</style>
<div class="section">
<!--ACCOUNT LOGIN MODAL-->
<div id="mdlAccLogin" class="modal in" tabindex="-1" data-backdrop="static" style="display: block; padding-right: 12px;">
<div id="dlgAccLogin" class="modal-dialog moveable" style="width: 600px;">
<div class="modal-content">
<form id="frmMdlAccLogin" action="/manage-account/login" method="post">
<input id="hdnCurrentPage" name="currentPage" type="hidden">
<!--modal header-->
<div class="modal-header">
<span class="modal-title">Account login</span>
<button type="button" class="close" data-dismiss="modal" aria-hidden="true" tabindex="-1"></button>
</div>
<!--modal body-->
<div class="modal-body">
<div id="divLoginMsg" style="padding:0 15px;">
</div>
<div class="row">
<!--Reference-->
<div class="col-md-12">
<label id="lblAccRef" class="control-label">Your Controlaccount reference number</label>
<input data-ca-ref="" id="edtAccRef" name="fileNo" type="text" class="form-control" autofocus="autofocus" maxlength="7" required="required" style="background-size: 0px 2px;">
</div>
</div>
<div class="row">
<!--Auth-->
<div class="col-md-12">
<label id="lblAccAuth" class="control-label">Postcode or first line of address as per the letter you received</label>
<input id="edtAccPost" name="addr_or_postcode" type="text" class="form-control" required="required" maxlength="80" style="background-size: 0px 2px;">
</div>
</div>
<div class="divConfirmMessageContainer hidden">
<div class="row">
<div class="col-xs-12">
<label class="divConfirmMessage">
I confirm that I am the account holder on this case/I confirm to be duly authorised to manage this account by the account holder.
<input type="checkbox" value="confirmed">
</label>
</div>
</div>
</div>
</div>
<!--modal footer-->
<div class="modal-footer">
<button id="btnMdlAccLogin" type="submit" class="btn btn-success btn-wide">Login</button>
</div>
</form>
</div>
</div>
</div><!--End login modal-->
<!--ACCOUNT MENU-->
<div id="divAccMenu">
<div class="container">
<div class="Subtitle">
Manage account
</div>
<div id="nav-btns" class="hidden-print">
<div id="divAccBtns">
<a href="/manage-account/make-a-payment" class="btn btnCA">Make a payment</a>
<a href="/manage-account/promise-to-pay-in-full" class="btn btnCA">Promise to pay in full</a>
<a href="/manage-account/payment-plan" class="btn btnCA">Setup payment plan</a>
<a href="/manage-account/download-documents" class="btn btnCA">View documents</a>
<a href="/manage-account" class="btn btnCA">How else can I pay?</a>
<a href="/manage-account/log-query" class="btn btnCA">Log query</a>
<a href="/manage-account/speak-to-agent" class="btn btnCA btnSta">Speak with an agent</a>
<a href="/manage-account/faqs" class="btn btnCA">FAQs</a>
</div>
</div>
<div id="clsDivSections" style="margin-top: 1em;">
<style>
@media (min-width: 992px) {
.col-md-6 > p{
margin-top:20px;
}
}
#spanCopyToClipboardResult.success{
color:green;
}
#spanCopyToClipboardResult.danger{
color:red;
}
.badge.paystatus-complete{
background-color:green;
}
.badge.paystatus-pending{
background-color: grey;
}
.badge.paystatus-cancelled,
.badge.paystatus-failed{
background-color:red;
}
</style>
<div id="divMakePayment" class="panel panel-default">
<div class="panel-heading" style="display:flex;align-items:center;justify-content:space-between;">
<h2>Make a payment</h2>
</div>
<div class="panel-body" style="background-colorx: #f5f5f5;">
<p>Please log in before making a payment</p>
</div>
</div>
</div><!--End row (sections)-->
</div>
</div>
</div>
</div>
</div>
<div id="divFooter" class="hidden-print">
<div class="section footer">
<div class="container">
<div class="row">
<div id="divUsefulLinks" class="col-sm-12">
<div class="heading c2">Useful Links
<a id="linkedInLink" href="https://www.linkedin.com/company/controlaccount-plc/"><img class="pull-right" src="/images/logo-linkedin.svg" style="height:3.5rem"></a></div>
<div class="row">
<div class="col-md-4">
<p class="hoverable">
<a href="/manage-account/faqs">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
FAQ - Pay a Debt
</a>
</p>
<p class="hoverable">
<a href="/faqs">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
FAQ - Clients
</a>
</p>
<p class="hoverable">
<a href="/contact-us">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Contact Us
</a>
</p>
<p class="hoverable">
<a href="/services-list">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Our Outsourced Services
</a>
</p>
<p class="hoverable">
<a href="/clientweb-demo">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
ClientWeb Demo
</a>
</p>
</div>
<div class="col-md-4">
<p class="hoverable">
<a href="/compliance">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Compliance and Quality
</a>
</p>
<p class="hoverable">
<a href="/pdfs/Controlaccount-Brochure.pdf" target="_blank">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Online Brochure
</a>
</p>
<p class="hoverable">
<a href="/terms-conditions" target="_blank">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Website Terms and Conditions
</a>
</p>
<p class="hoverable">
<a href="/pdfs/ca-privacy-policy.pdf" target="_blank">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Privacy Policy
</a>
</p>
<p class="hoverable">
<a href="/pdfs/Modern_Slavery_Statement_and_Policy.pdf" target="_blank">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Anti-Slavery and Human Trafficking Policy
</a>
</p>
</div>
<div class="col-md-4">
<p class="hoverable">
<a href="/pdfs/Accessibility.pdf" target="_blank">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Accessibility
</a>
</p>
<p class="hoverable">
<a href="/complaints">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Complaints
</a>
</p>
<p class="hoverable">
<a href="/recruitment">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Recruitment
</a>
</p>
<p class="hoverable">
<span class="showCookieConsent" href="/change-cookies" target="_blank">
<img class="hoverable-default" src="/images/icons/bullet-logo.svg">
<img class="hoverable-hoverimage" src="/images/icons/bullet-logo_hover.svg">
Change Cookie Preferences
</span>
</p>
</div>
</div>
</div>
<div id="divAccreditations" class="col-sm-12">
<div class="heading c2">Our Accreditations</div>
<div id="divAccreditationsLogos">
<a href="https://www.csa-uk.com" target="_blank"><img src="/images/accreditation-CAI.svg" height="60"></a>
<a href="https://www.csa-uk.com" target="_blank"><img src="/images/accreditation-CSA.svg" height="60"></a>
<a href="https://www.fenca.com" target="_blank"><img src="/images/accreditation-FENCA.svg" height="60"></a>
<a href="https://www.iso.org" target="_blank"><img src="/images/accreditation-ISO-9001.svg" height="60"></a>
<a href="https://www.iso.org" target="_blank"><img src="/images/accreditation-ISO-27001.svg" height="60"></a>
<a href="https://hwchamber.co.uk" target="_blank"><img src="/images/accreditation-HWCC.svg" height="70"></a>
<a href="https://www.equalityregister.co.uk/"><img src="/images/accreditation-ER.svg" height="70"></a>
<img src="/images/accreditation-CPD.png" height="70">
<img src="/images/accreditation-CE.png" height="70">
<img src="/images/accreditation-BIFA.jpg" height="70">
<img src="/images/accreditation-EOA.jpg" height="70">
</div>
</div>
</div><!-- row -->
</div><!-- container -->
</div><!-- section -->
<div id="divCopyright">© 2020 Controlaccount, All rights reserved.</div>
</div><!-- footer -->
<!-- Contact intermediate modal -->
<div id="mdlContactInter" class="modal" tabindex="-1" data-backdrop="static">
<div id="dlgContactInter" class="modal-dialog moveable" style="width: 350px;">
<div class="modal-content">
<form id="formNewItem" class="form-horizontal" role="form" autocomplete="off" style="margin-bottom:0;">
<!-- Modal Header -->
<div class="modal-header">
<span class="modal-title">Please choose</span>
<button type="button" class="close" data-dismiss="modal" aria-hidden="true" tabindex="-1"></button>
</div>
<!-- Modal Body -->
<div class="modal-body" style="height: auto">
<style>#div-contact-options div:not(:last-child){margin-bottom:1em;}</style>
<div id="div-contact-options">
<div id="CD-contact">
<a id="anc-Collections" target="_blank" href="/manage-account/log-query" class="btn btnCA btn-block" style="white-space:normal;">
Contact our collections department regarding payment or a letter you have received.
</a>
</div>
<div id="CS-contact">
<a id="anc-ClientServices" href="" class="btn btn btnCA btn-block" style="white-space:normal;">
Contact our Client Services team for an update on a case you have referred to us.
</a>
</div>
<div id="Gener-contact">
<a href="/contact-us" class="btn btnCA btn-block" style="white-space:normal;">
Business users wanting to know more about our debt recovery and outsourcing services?
</a>
</div>
</div>
</div>
</form>
</div>
</div>
</div>
<!-- End Of Contact intermediate modal -->
<script>
function getUrlParameter(sParam) {
var sPageURL = window.location.search.substring(1),
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sParameterName,
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return false;
};
//auto-dismiss alert
$(window).on('load', function(){
window.setTimeout(function(){
$('#divMsg').addClass('hidden');
},6000);
});
$(document).ready(function(){
//Stop decimal being used on accountRef.
$('#frmMdlAccLogin').on('submit',function(e){
$('#btnMdlAccLogin').attr('disabled', true);
$('#hdnCurrentPage').val(window.location.pathname+window.location.search);
var oCtrl=$('#edtAccRef');
var oTest=new RegExp('^[0-9]+$');
var inp = oCtrl.val();
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alert('Invalid account reference - please use only numbers.');
$('#btnMdlAccLogin').attr('disabled', true); // re-enable submit
return false;
}
return true;
});
$('#mdlAccLogin').on('shown.bs.modal', function(){
$('#mdlAccLogin #edtAccRef').focus();
});
function doConfirmMessage(e){
e.preventDefault();
$('#divLoginMsg').html('');
executeAjaxCall($("#btnMdlAccLogin"),{method:'POST', url:'/manage-account/confirm-message', jqDisableButtons:$("#mdlAccLogin")}, function(data){
if(data.success){
$('.divConfirmMessageContainer').removeClass('hidden');
$('.divConfirmMessageContainer label.divConfirmMessage').html('')
$('.divConfirmMessageContainer label.divConfirmMessage').append('<input type="checkbox" value="confirm" required><span style="margin-left:0.5em;">'+data.message+'</span>');
$('.divConfirmMessageContainer input').attr('required');
$('#edtAccRef, #edtAccPost').attr('readonly', true);
$('#mdlAccLogin form').off('submit',doConfirmMessage);
}else{
$('#divLoginMsg').append('<div class="divValidationFailedWarning row"><div class="col-xs-12 alert alert-danger alert-dismissible" style="white-space: pre-wrap">Account number not recognised or address validation failed.<button id="alertMsgDismiss" type="button" class="close" data-dismiss="alert" aria-label="Close"><span aria-hidden="true">×</span></button></div></div>');
}
});
return false;
}
$('#mdlAccLogin form').on('submit', doConfirmMessage);
$('#btnLogout').on('click',function(){
window.location.href='/manage-account/logout';
});
//Universial print function - PP(s) or PIF.
$('span[name="printIcon"]').on('click',function(){
window.print();
});
});
</script>
<script>
$(document).ready(function(){
$('#mdlAccLogin').modal('show');
$('#frmMakePayment').on('submit',function(e){
addClientInfoToForm($(this));
});
});
</script>
<script>
// $(window).on('load', function(){
$(document).ready(function(){
$('[data-load-after-src]').each(function(){
$(this).attr('src', $(this).data('load-after-src'));
$(this).on('load', function(){
$(this).addClass('LoadedFadeIn');
$(this).removeAttr('data-load-after-src');
});
});
});
function viewport() {
var e = window, a = 'inner';
if (!('innerWidth' in window )) {
a = 'client';
e = document.documentElement || document.body;
}
return { width : e[ a+'Width' ] , height : e[ a+'Height' ] };
}
//Searchbar
$("#siteSearch").on("submit", function(e) {
// Show the Searchbar
if(viewport().width >= 767){
if ($("#search-input-container").hasClass("zero-width")){
e.preventDefault();
$("#search-input-container").removeClass("zero-width");
$("#edtSearch").focus();
return false; // stop submit
}
}
// empty string ; abort submit ; refresh form
if ($("#edtSearch").val().length == 0 ){
e.preventDefault();
$("#search-input-container").addClass("zero-width");
return false;
}
// allow submit
return true;
});
$("#edtSearch").on("blur", function(e) {
if (!e.relatedTarget || (e.relatedTarget && e.relatedTarget.id!='btnShowSearch')){
$("#search-input-container").addClass("zero-width");
}
});
//Contact (open modal to choose type)
$('#nav-contact').on('click',function(){
$('#mdlContactInter').modal('show');
});
$('#anc-Collections').on('click',function(){
$('#mdlContactInter').modal('hide');
});
//Send email to selected option (if chosen)
$('#anc-ClientServices').on('click', function(e){
e.preventDefault();
$('#mdlContactInter').modal('hide');
doMailTo('sclientservicesx@ycontrolaccount.comb');
});
// this code is required AFTER all onSubmit events are attached and should only
// display the alert if the browser has not already stopped submit due to "required" fields.
// ie. early android <4.4.4 (jun 2, 2014) and latest IOS safari <10.3 (mar 27, 2017)
$('form').on('submit', function(event){
var jqInvalidCtrl = null;
$(this).find('input:visible:enabled,select:visible:enabled,textarea:visible:enabled').each( function() {
if(!this.checkValidity() || (this.required && $(this).val()=='') ){
jqInvalidCtrl = $(this);
return false; // only want the first invalid control
}
});
if(jqInvalidCtrl!==null){
event.preventDefault();
event.stopPropagation();
event.stopImmediatePropagation();
alert('Field "'+jqInvalidCtrl.prop('name')+'" is required or invalid.');
jqInvalidCtrl.focus();
return false;
}
return true;
});
</script>
<div class="modal-backdrop in"></div><style>
#cookieConsentContainer {
position:fixed;
bottom: 0;
top: 0;
z-index:10001;
width:100%;
font-size: 14px;
}
#cookieConsent {
position:fixed;
top:0;
left:-90%;
height:100%;
width:90%;
max-width:500px;
padding: 2em;
color:#ffffff;
background-color:#006699;
overflow-y: auto;
overflow-x:hidden;
transition: left 1s linear;
filter: drop-shadow(2px 4px 6px black);
}
#cookieConsent.show {
left:0%;
}
#cookieConsent h3,
#cookieConsent h4,
#cookieConsent p {
color:white;
margin:0;
}
#cookieConsent > h3 {
margin-bottom:1em;
}
#cookieConsent h4 {
font-weight: bold;
}
#cookieConsent select{
color:black;
}
#cookieConsent .buttonContainer{
float:right;
text-align:right;
}
#cookieConsent button.btn-success{
color: #006699;
background-color:#FFFFFF;
border-color:#FFFFFF;
margin:1em 0;
}
#cookieConsent .moreOptions:hover{
text-decoration:underline;
cursor:pointer;
}
#cookieConsent #cookieConsentOptions{
clear:both;
max-height:0px;
overflow:hidden;
transition: max-height 1s linear;
}
#cookieConsent #cookieConsentOptions.show{
max-height:1200px;
}
#cookieConsent .row {
margin-bottom: 1em;
margin-left: 0;
margin-right: 0;
display:flex;
flex-wrap:nowrap;
justify-content: space-between;
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#cookieConsent .row::after{
content: "";
}
.cookieSection {
clear:both;
margin-top:1em;
border-bottom:1px solid white;
}
.cookieSection:last-child {
border-bottom:none;
}
</style>
<div id="cookieConsentContainer">
<div id="cookieConsent" class="container-fluid show" style="">
<h3>Our use of cookies</h3>
<p>There are mandatory cookies to make our site work, but we'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. When you've saved your preferences, we'll set a cookie on your device to remember them next time you visit.</p>
<div class="buttonContainer">
<button class="btn btn-lg btn-success acceptAllAndClose">Accept all cookies</button><br>
<span class="moreOptions">Additional Options</span>
</div>
<div id="cookieConsentOptions">
<div class="cookieSection mandatory">
<div class="row">
<div class="col" style="flex-basis:100%;">
<h4>Mandatory Cookies</h4>
</div>
</div>
<div class="row">
<div class="col">
<p class="explain">Our mandatory cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this will negatively impact how the site functions.</p>
</div>
</div>
</div>
<div class="cookieSection analytics">
<div class="row">
<div class="col" style="flex-basis:100%;">
<h4>Analytics Cookies</h4>
</div>
<div class="consent col">
<select data-consent-to="analytics">
<option selected="" value="0">No</option>
<option value="1">Yes</option>
</select>
</div>
</div>
<div class="row">
<div class="col">
<p class="explain">We'd like to set analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.</p>
</div>
</div>
</div>
<div class="cookieSection advertising">
<div class="row">
<div class="col" style="flex-basis:100%;">
<h4>Advertising Cookies</h4>
</div>
<div class="consent col">
<select data-consent-to="advertising">
<option selected="" value="0">No</option>
<option value="1">Yes</option>
</select>
</div>
</div>
<div class="row">
<div class="col">
<p class="explain">We'd also like set cookies that personalise the advertising you see around the web. Disabling consent will not reduce the number of ads you see, but they may be less relevant to you. This website does not serve any advertising itself.</p>
</div>
</div>
</div>
<div class="cookieSection save">
<div class="buttonContainer">
<button class="btn btn-lg btn-success saveAndClose">Save and close</button>
</div>
</div>
</div>
</div>
</div>
</body></html>
