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                                        <a href="javascript:voind(0);">5 Tell Tale Signs That it is Time to Ditch Your IT Support Company</a>
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                                                                                        JULY 14, 2022                                        </div> 
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                                                                                    <p></p><p><br></p><p><span style="font-weight: bold; font-family: Verdana;">1. Unresolved IT issues building up</span></p><p><span style="font-family: Verdana;">Backlogs of unresolved problems can quickly pile up. This may be the root cause of disquiet amongst the workforce. Firefighting and unhappy users dealing with the consequences of missed deadlines may be an incendiary combination.</span></p><p><span style="font-family: Verdana;">Outsourcing IT Support to an MSP (managed service provider) with broad shoulders prevents small support teams from becoming swapped by backlogged issues. MSPs are more widely experienced and are fair better equipped to resolve problems more quickly and efficiently. They leverage remote monitoring and analytical tools to help them adopt a proactive approach to service delivery.&nbsp;</span></p><p><span style="font-family: Verdana;"><br></span></p><p><span style="font-weight: bold; font-family: Verdana;">2. Failure to prioritise and/or respond in a timely fashion</span></p><p><span style="font-family: Verdana;">If IT support issues are not attended to efficiently, correctly prioritised, and resolved in line with business dependencies, then IT support is in danger of being viewed as dysfunctional and unfit for purpose. Outsourcing IT Support to a reputable MSP enables SLAs to define the priorities, determine the response, and fix times. It contractually obligates the MSP to resolve problems to meet the needs of the firm. It's difficult for a one-man band to deliver consistent response times, especially when they are juggling multiple issues. Moreover, your business could be further exposed when they are on holiday or off sick.&nbsp;</span></p><p><span style="font-family: Verdana;"><br></span></p><p><span style="font-weight: bold; font-family: Verdana;">3. Outdated technology</span></p><p><span style="font-family: Verdana;">Sales may be slower, turnover down and negative growth might seem an immovable object; there is a range of KPIs that might indicate the mediocre performance of a business. The cause? If you’re satisfied with your people, you might find yourself questioning whether your technology has fallen behind.</span></p><p><span style="font-family: Verdana;">MSPs offer much more than IT support these days. A trusted IT partner will be able to assist the senior management team with IT strategy and forward planning. A Director of a small business wears many hats, so building a partnership with an MSP can deliver immense value.&nbsp;</span></p><p><span style="font-family: Verdana;"><br></span></p><p><span style="font-weight: bold; font-family: Verdana;">4. Complacency and poor attention to detail&nbsp;</span></p><p><span style="font-family: Verdana;">So many IT companies over promise and underdeliver. A huge amount of effort is invested in client acquisition, but in practice when the business is won you are in danger of being forgotten. Tolerating poor service levels is simply not good enough, especially when the stakes are so high. You should expect more.&nbsp;</span></p><p><span style="font-family: Verdana;"><br></span></p><p><span style="font-weight: bold; font-family: Verdana;">5. Strategic planning for IT development is poor or non-existent</span></p><p><span style="font-family: Verdana;">IT is continually evolving, and firms must be responsive and aware of the impact and implications for the ongoing and future use of technology within the business. Frequently, firms, where IT support is reactive and caught up in firefighting, are likely to have underdeveloped strategic IT plans.&nbsp;</span></p><p><span style="font-family: Verdana;">MSPs offer so much more than repair-fix support and offer a portfolio of strategic partnerships that you can tap into. A dedicated account management function with regular review points is the key to developing strategy and roadmap.&nbsp;<br></span></p><p><span style="font-family: Verdana;"><br></span></p><p><span style="font-family: Verdana;">For many businesses in which IT is not a core business activity, looking after the technology which supports the firm’s operations is an unwelcome distraction. Offloading this non-core function is one of the smartest things a small business can do.&nbsp;</span></p><p><span style="font-family: Verdana;"><br></span></p><p><span style="font-weight: bold; font-family: Verdana;">FOS.net is trusted by hundreds of small businesses to provide better, more timely and effective support that makes for happier users, a more strategically empowered in-house IT function and a better performing business.</span></p><p><span style="font-family: Verdana;"><br></span></p><p><span style="font-family: Verdana;">To see how we can help you, simply get in touch today.</span></p><div><br></div><p></p>
                                        
                                        
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    <i class="arrow-bottom fal fa-long-arrow-up"></i>
</a>
<!--====================  End of scroll top  ====================-->


<!--====================  mobile menu overlay ====================-->
<div class="mobile-menu-overlay" id="mobile-menu-overlay">
    <div class="mobile-menu-overlay__inner">
        <div class="mobile-menu-overlay__header">
            <div class="container-fluid">
                <div class="row align-items-center">
                    <div class="col-md-6 col-8">
                        <!-- logo -->
                        <div class="logo">
                            <a href="https://www.fos.net/">
                                <img src="https://www.fos.net/a_fos/upload/general_settings/logo_2_FOS_black_on_white_logo.png?663347519" class="img-fluid" alt="" style="width: 118px !important;">
                            </a>
                        </div>
                    </div>
                    <div class="col-md-6 col-4">
                        <!-- mobile menu content -->
                        <div class="mobile-menu-content text-right">
                            <span class="mobile-navigation-close-icon" id="mobile-menu-close-trigger"></span>
                        </div>
                    </div>
                </div>
            </div>
        </div>
        <div class="mobile-menu-overlay__body">
            <nav class="offcanvas-navigation">
                <ul>
                    <li class=""><a href="https://www.fos.net/home"><span>Home</span></a></li>
            <li class="has-children"><span class="menu-expand"><i></i></span>

                <a href="https://www.fos.net/about-us"><span>About Us</span></a>

                <ul class="sub-menu" style="display: none;">

                    <li><span><a href="https://www.fos.net/about-us/about-us">About us</a></span></li><li><span><a href="https://www.fos.net/about-us/the-team">The team</a></span></li>
                </ul>

            </li>

            
            <li class="has-children"><span class="menu-expand"><i></i></span>

                <a href="https://www.fos.net/our-services"><span>Our Services</span></a>

                <ul class="sub-menu" style="display: none;">

                    <li><span><a href="https://www.fos.net/our-services/it-support">IT Support</a></span></li><li><span><a href="https://www.fos.net/our-services/microsoft-365-business">Microsoft 365 Business</a></span></li><li><span><a href="https://www.fos.net/our-services/managed-services">Managed Services</a></span></li>
                </ul>

            </li>

            <li class=""><a href="https://www.fos.net/testimonials"><span>Testimonials</span></a></li><li class=""><a href="https://www.fos.net/insights"><span>Insights</span></a></li><li class=""><a href="https://www.fos.net/blogs"><span>Blogs</span></a></li><li class=""><a href="https://www.fos.net/case-studies"><span>Case Studies</span></a></li><li class=""><a href="https://www.fos.net/contact"><span>Contact</span></a></li>                </ul>
            </nav>
        </div>
    </div>
</div>
<!--====================  End of mobile menu overlay  ====================-->







<!--====================  search overlay ====================-->
<div class="search-overlay" id="search-overlay">

    <div class="search-overlay__header">
        <div class="container-fluid">
            <div class="row align-items-center">
                <div class="col-md-6 ml-auto col-4">
                    <!-- search content -->
                    <div class="search-content text-right">
                        <span class="mobile-navigation-close-icon" id="search-close-trigger"></span>
                    </div>
                </div>
            </div>
        </div>
    </div>
    <div class="search-overlay__inner">
        <div class="search-overlay__body">
            <div class="search-overlay__form">
                <form action="#">
                    <input type="text" placeholder="Search">
                </form>
            </div>
        </div>
    </div>
</div>

<div id="myFirstConfirmationModal" class="modal fade" role="dialog">
    <div class="modal-dialog">
        <div class="modal-content">
            <div class="modal-header">
                <button type="button" class="close" data-dismiss="modal">×</button>
                <h4 class="modal-title" id="myFirstConfirmationModalHeader">Alert</h4>
            </div>
            <div class="" id="myFirstConfirmationModalBody" style="padding-top: 25px;">
                <p>Are you sure you want to delete.</p>
            </div>
            <div class="modal-footer">
                <!--                <button type="button" class="btn btn-danger btn-sm" data-dismiss="modal" id="myFirstConfirmationModalCancel">Cancel</button>
                                <button type="button" class="btn btn-success btn-sm" data-dismiss="modal" id="myFirstConfirmationModalOK">OK</button>-->
            </div>
        </div>
    </div>
</div>
<!--====================  End of search overlay  ====================-->

<!-- JS
============================================ -->
<!-- Modernizer JS -->
<script src="https://www.fos.net/assets/js/vendor/modernizr-2.8.3.min.js"></script>

<!-- jQuery JS -->
<script src="https://www.fos.net/assets/js/vendor/jquery-3.3.1.min.js"></script>

<!-- Bootstrap JS -->
<script src="https://www.fos.net/assets/js/vendor/bootstrap.min.js"></script>

<!-- Swiper Slider JS -->
<script src="https://www.fos.net/assets/js/plugins/swiper.min.js"></script>

<!-- Light gallery JS -->
<script src="https://www.fos.net/assets/js/plugins/lightgallery.min.js"></script>

<!-- Waypoints JS -->
<script src="https://www.fos.net/assets/js/plugins/waypoints.min.js"></script>

<!-- Counter down JS -->
<script src="https://www.fos.net/assets/js/plugins/countdown.min.js"></script>

<!-- Isotope JS -->
<script src="https://www.fos.net/assets/js/plugins/isotope.min.js"></script>

<!-- Masonry JS -->
<script src="https://www.fos.net/assets/js/plugins/masonry.min.js"></script>

<!-- ImagesLoaded JS -->
<script src="https://www.fos.net/assets/js/plugins/images-loaded.min.js"></script>

<!-- Wavify JS -->
<script src="https://www.fos.net/assets/js/plugins/wavify.js"></script>

<!-- jQuery Wavify JS -->
<script src="https://www.fos.net/assets/js/plugins/jquery.wavify.js"></script>

<!-- circle progress JS -->
<script src="https://www.fos.net/assets/js/plugins/circle-progress.min.js"></script>

<!-- counterup JS -->
<script src="https://www.fos.net/assets/js/plugins/counterup.min.js"></script>

<!-- wow JS -->
<script src="https://www.fos.net/assets/js/plugins/wow.min.js"></script>

<!-- animation text JS -->
<script src="https://www.fos.net/assets/js/plugins/animation-text.min.js"></script>

<!-- Vivus JS -->
<script src="https://www.fos.net/assets/js/plugins/vivus.min.js"></script>

<!-- Some plugins JS -->
<script src="https://www.fos.net/assets/js/plugins/some-plugins.js"></script>


<!-- Plugins JS (Please remove the comment from below plugins.min.js for better website load performance and remove plugin js files from avobe) -->

<!-- <script src="https://www.fos.net/assets/js/plugins/plugins.min.js"></script>-->

<!-- Main JS -->
<script src="https://www.fos.net/assets/js/main.js"></script>
<script src="https://www.fos.net/assets/js/jquery.cookie.js"></script>

<script type="text/javascript">

    $(document).ready(function () {





        // this is for refreshing modal pop up content

        /*$('body').on('hidden.bs.modal', '.modal', function () {
         
         $(this).removeData('bs.modal');
         
         });*/





        /*For Login to the Application*/







        // submitting footer newsletter form

        $('#newsletterForm').submit(function (event)

        {

            event.preventDefault();

            //alert('here');

            var newsletterEmail = $('#newsletterEmail').val();

            if (/^\w+([\.-]?\w+)*@\w+([\.-]?\w+)*(\.\w{2,3})+$/.test(newsletterEmail))
                $('#newsletterEmail').focus();

            else

            {

                alert("Invalid E-mail Address! Please re-enter.");

                $('#newsletterEmail').focus();

                return false;

            }



            $.blockUI();

            $.ajax({

                url: "https://www.fos.net/newsletter-subscribe.php",

                type: "POST",

                data: {email: $('#newsletterEmail').val()},

                success: function (data) {

                    $('#newsletterForm').html("<div class='alert alert-success'>" + data + "</div>");

                    $.unblockUI();

                }

            })

            return false;

        });

        $('#quoteRequestConfirmation').on('click', function ()

        {

            var payment_method = $('input[name=payment_method]:checked').val();
            console.log(payment_method);

            if (payment_method == '6' || payment_method == '7')
                $('#quoteRequestForm').submit();

            else
                alert('Please Select Payment Method.')

        });



    });

    $('.delete_image').on('click', function () {

        var confirmation = confirm('Are you sure want to delete this Image ?');

        if (confirmation) {

            var image_name = $(this).attr('data-imagename');

            var image_type = $(this).attr('data-imagetype');

            var image_path = $(this).attr('data-imagepath');

            var inventory_id = $(this).attr('data-inventoryId');

            $.ajax({

                url: "https://www.fos.net/ajax/delete_image.php",

                type: "post",

                data: {image_name: image_name, image_type: image_type, image_path: image_path, inventory_id: inventory_id},

                success: function (data) {

                    location.reload();

                },

                error: function (jqXHR, textStatus, errorThrown) {



                }





            });

        } else {



        }

    });



    //eqheight

    /*function eqHeight() {
     
     jQuery("[data-type='eqHeight']").each(function () {
     
     var $this = jQuery(this);
     
     if (jQuery(window).width() > 767) {
     
     $this.find(".eqHeight").css({height: "auto"});
     
     $this.find(".eqHeight").css({height: $this.height()});
     
     }
     
     else {
     
     $this.find(".eqHeight").css({height: "auto"});
     
     }
     
     });
     
     }
     
     
     
     
     
     eqHeight();
     
     
     
     jQuery(window).resize(function () {
     
     waitForFinalEvent(function () {
     
     eqHeight();
     
     }, 500, "Unique string");
     
     });
     
     */

//setInterval(function(){

//

//  $.ajax({                                      

//      url: 'https://www.fos.net/removeCart.php', //php          

//      data: "",                        //the data "caller=name1&&callee=name2"

//      dataType: 'json',                //data format   

//      success: function(data)          //on receive of reply

//      {

//          //var foobar = data[2];           //foobar

//          //$('#verification').html("(<b>"+foobar+"</b>)");     //output to html

//      } 

//  });

//}, 10000);

    $(".total_quantity").blur(function () {

        var base = "https://www.fos.net/";

        var cartId = "";

        var totalQty = $(this).val();

        var productId = $(this).attr("data-id");

        if (totalQty < 1) {

            alert("Please select 1 or more quantity");

            $(this).val(1);

            return false;

        }

        $.ajax({

            url: "total_quantity.php",

            type: "POST",

            data: {totalQty: totalQty, productId: productId, cartId: cartId},

            dataType: "html",

            error: function (xhr, status, error) {

                var err = eval("(" + xhr.responseText + ")");

                var Message = "Please Try again later";

                alert(err.Message);

            },

            success: function (msg) {

                window.location = base + "shopping_cart.php";

            }

        });

    });
    function buttonClickCount(link, windowVal, contentType, contentId, button) {
        $.ajax({
            type: 'POST',
            url: 'https://www.fos.net/save_page_button_clicks.php',
            data: 'contentType=' + contentType + '&contentId=' + contentId + '&button=' + button,
            success: function (data) {
                if (data == 1) {
//                if (data == 1 && link != '') {
                    if (windowVal == 1 && link != '') // new window
                        window.open(link);
                    else if (windowVal == 0 && link != '') // same window
                        location.href = link;
//                    else
//                        location.href = link;
                } else
                    alert('Oops! Something went wrong. Please try after sometime or reload the page.');

                //window.open(link);
            }
        });
    }
</script>


    <!--======= Cookie Notification block =========-->

    <div id="cookieBlock" class="cookie-block" style="display: block;">

        <span>By using the FOS.net  website you agree to our use of cookies as described in our cookie terms.
            <a id="cookie_accepted" href="#." class="cookie-button">Agree</a>&nbsp;&nbsp;

    
        </span>

    </div>



    <script type="text/javascript">

        $(document).ready(function () {

            if (!$.cookie('BeMethodCookiePolicy'))
                $('#cookieBlock').fadeIn();



            $('#cookie_accepted').click(function () {

                $.cookie('BeMethodCookiePolicy', 'accepted', {path: '/', domain: 'www.fos.net', expires: 365});

                $('#cookieBlock').fadeOut();

                return false;

            });



        });



        function buttonClicked(link, windowVal)

        {

            if (link != '')

            {

                if (windowVal == 1) // new window
                    window.open(link, 'popup', 'location=yes, width=980, height=600, status=1, scrollbars=yes, menubar=no, resizable=yes');

                else
                    location.href = link;

            } else
                alert('Oops! Something went wrong. Please try after sometime or reload the page.');

        }



    </script>







    
<script type="text/javascript">

    $(document).ready(function () {
        $('.site-wrapper-reveal').css('margin-bottom', '0px');

        $(".ht-box-images").hover(function () {
            $(this).find(".counter_btn").css('color', '#fff');
        });

        $(".ht-box-images").mouseout(function () {
            var color = $(this).find('.counter_btn').data('val');
            $(this).find(".counter_btn").css('color', color);

        });
//        $(".ht-box-images").find('.content').hover(function () {
//            $(this).find(".counter_btn").css('color', '#fff');
//        });
//
//        $(".ht-box-images").find('.content').mouseout(function () {
//            var color = $(this).find('.counter_btn').data('val');
//            $(this).find(".counter_btn").css('color', color);
//
//        });

        var hd_logo_counter_cnt = $('#hd_logo_counter_cnt').val();

        if (!hd_logo_counter_cnt || hd_logo_counter_cnt > 6)
            hd_logo_counter_cnt = 6;

        var brandLogoSlider = new Swiper('.brand-logo-slider__container', {
            slidesPerView: hd_logo_counter_cnt,
            loop: false,
            speed: 1000,
            spaceBetween: 30,
            autoplay: false,
//            autoplay: {
//                delay: 3000,
//            },

            breakpoints: {
                1499: {
                    slidesPerView: hd_logo_counter_cnt
                },

                991: {
                    slidesPerView: 4
                },

                767: {
                    slidesPerView: 3

                },

                575: {
                    slidesPerView: 2
                }
            }
        });

        $('.lead-btn').on('click', function () {
            var base = "https://www.fos.net/";
//            var formID = "2";
            var formID = $(this).data('formid');
            var formTitle = "";
            var formTitleColor = "";
            var landingPageId = "369";

            var link = $(this).data('link');
            var window = $(this).data('window');
            var contenttype = $(this).data('contenttype');
            var contentid = $(this).data('contentid');
            var button = $(this).data('button');
//        alert(link);
//        alert(window);
//        alert(contenttype);
//        alert(contentid);
//        alert(landingPageId);
//        return false;
            $.ajax({
                type: 'POST',
                url: base + 'updateViews.php',
                data: {'formID': formID},
                success: function (response) {

                }
            });
//        alert(landingPageId);
//        exit;

            $.ajax({
                type: 'POST',
                url: base + 'registration.php',
                data: {'link': link, 'window': window, 'contenttype': contenttype, 'contentid': contentid, 'button': button, 'landingPageId': landingPageId, 'formID': formID},
                success: function (response) {

                    $('.modal-title').css('color', formTitleColor);
                    $('#myFirstConfirmationModalHeader').html(formTitle);
                    $('#myFirstConfirmationModalBody').html(response);
                    $('.modal-footer').css('border-top', 'none');
                    $('#myFirstConfirmationModal').modal();
                }
            });
        });


    });

    var banner = '0';

    if (banner != 0) {

        var slideIndex = 0;
        carousel();
    }

    function carousel() {
        var i;
        var x = document.getElementsByClassName("text-caption");
        var val = parseInt(x[0].getAttribute('data-val'));
        var valTime = (val * 1000);

        for (i = 0; i < x.length; i++) {
            x[i].style.display = "none";
        }
        slideIndex++;
        if (slideIndex > x.length) {
            slideIndex = 1
        }
        x[slideIndex - 1].style.display = "block";
        setTimeout(carousel, valTime); // Change image every 2 seconds
    }

    function buttonClicked(link, windowVal, contentType, contentId, button)
    {
        var base = "https://www.fos.net/";
        $.ajax({
            type: 'POST',
            url: base + 'save_button_clicks.php',
            data: 'contentType=' + contentType + '&contentId=' + contentId + '&button=' + button,
            success: function (data) {
                if (data == 1 && link != '')
                {
                    if (windowVal == 1) // new window
                        window.open(link);
                    else
                        location.href = link;
                } else
                    alert('Oops! Something went wrong. Please try after sometime or reload the page.');

                //window.open(link);
            }
        });
    }
</script>
<!-- Global site tag (gtag.js) - Google Analytics -->
<script async="" src="\&quot;https://www.googletagmanager.com/gtag/js?id=G-3LLX6ZEVEE\&quot;"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag(\'js\', new Date());

  gtag(\'config\', \'G-3LLX6ZEVEE\');
</script>

</body></html>